Ipsos MORI is a leading research company. Working closely with senior management as a true business partner, my role is to implement the people strategy for the business and provide HR support to a client base of over 350 people.

As the stand alone HR consultant, lead the implementation of HR policies and systems.
• Managing the TUPE process, consultations and outputs for the integration of GVA Onsite employees into Foundation Partners Ltd, and guiding managers through the transfer process
• Developing HR policies and procedures
• Managing the implementation of the HR system (CASCADE) and set up payroll
• Working with consultants to select and implement pension and health assurance schemes for employees
• Developing a performance management framework for the new company
• Supervising and training an HR administrator

In this role I worked closely with senior police and business leaders to bring about changes to the policing of business in London. My achievements included:
• Influencing leaders of FTSE 100 companies to work in partnership with police leaders to develop collaborative solutions to enhance policing services to businesses in London
• Developing and managing internal and external communication strategies to successfully raise the profile of the safer business programme
• Conducting an extensive consultation project on business crime, presenting the findings to police Commissioners and working closely with senior officers in the MPS to bring about a real step change in how police work and communicate with business

IPT is an email marketing company, experiencing considerable growth. During this contract, I introduced HR policies and systems, which involved:
• Implementing a new HR system for the company (Octopus), achieving a high level of data accuracy.
• Developing training documentation & delivering system training
• Implementing HR policies and procedures and developing an employee handbook
• Reviewing job descriptions and streamlining the employee performance appraisal process
• Reviewing and standardising employment contracts following the acquisition of a new company
• Advising management on general HR issues, including grievance & discipline, health and safety and employment law

CSV is one of the UK’s leading charities. In this role, I was responsible for establishing and managing a national project to implement change programmes in public libraries across England. Key achievements included:
• Managing the recruitment and training process for all project staff in 8 locations in partnership with local authorities
• Facilitating change management processes within partner organisations and training library staff to manage community engagement projects
• Developing a HR system (Oracle) to manage information across all project locations
• Analysing HR data to demonstrate project impact, monitor diversity information and produce quarterly monitoring reports to stakeholders and funders
• Forecast and managed the £1 million budget, ensuring the project’s extension by maintaining control on expenditure

Following the merger of three emergency service agencies, I was responsible for developing a new organisational structure to provide HR support to over 25,000 personnel in 600 individual organisations. Achievements included:
• Leading the establishment of HR functions in 6 regions, on time and within budget, including recruiting and training regional staff
• Liaising with unions and other stakeholders to identify key deliverables
• Establishing and managing HR programmes, including recruitment, employee relations, equality & diversity, learning & development and employee engagement
• Coordinating recruitment strategies to address declining personnel numbers, developing recruitment resources for individual organisations and providing bespoke recruitment advice
• Administration of the Oracle HR database with, managing regional administrators, developing system documentation and training staff and management analysis and reporting
• Developing & delivering management training programmes to local leaders and coaching them in leadership and management
• Direct line management of 9 local & regional staff; management responsibility for 14 additional staff

Working for this leading international charity, I was responsible for overseeing the work of staff and volunteers in providing community services. Other achievements included:
• Managing the member recruitment centre, where I overhauled the member database, implemented regular management reporting and increased the recruitment of members by 25%
• Successfully oversaw the development of a regional management model
• Designed & delivered induction & operational training programmes for new staff
• Oversaw the transfer of hospital volunteer services from the public sector to a private provider.

Working for the national statistical agency, I undertook a variety of HR roles including:
• Establishing payroll and information systems for the management of the 3,500 temporary Census field staff, training local managers and providing Australia-wide troubleshooting support for HR systems
• Generalist HR including payroll and leave processing, coordinating graduate recruitment & induction training, industrial and employee relations and coordinating workplace harassment programmes