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Printer friendly ]Seller 294601 - London, UK
| Rating: |
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| Hourly Rate: | £14.25 | |
| Available From: | Now | |
| Overview: | Experienced and highly skilled in Sales (Tele, Retail, Field), Executive Administrative Assistant and Marketing. Currently studying an Open University Course and seeking part time or contract work. | |
 : Hourly rate shown includes a discount of 5% for registered charities. |
CV | 
SkillsCV
| • Fluent in the German language. • Excellent Administration skills due to attention to details and following set procedures. • Able to speak in front of people, friendly, firm but not pushy, self-motivated, flexible, approachable with excellent people skills, disciplined team player & leader. Able to connect, give advice, listen, influence and close for business. Ability to translate difficult concepts into an easy to understand language. • Globetrotter and experienced in working with persons from diverse ethnic backgrounds. • Computer literate: Microsoft Office, MS CRM (Customer Relationship Management) database, Trigold, MortgageBrain, Internet and various other Databases. |
Employment History
(May 2008 & ongoing)
Administration / Inside Sales (Germany & North Europe)
London• A leading global supplier of standard & custom LCD display system solutions.
• Administration of CRM database; logging leads; creating accounts; qualifying and vetting of potential customers (B2B); credit checking and allocating to respective field sales reps in UK and Southern Europe.
• Ownership of Germany, Austria, Switzerland and also covering northern Europe.
• Prompt contact of website visitors (Engineers & Technicians) who downloaded information (leads).
• Establishing viability of old contacts in CRM by calling customers.
• Sales, advice and after sales service to existing and potential customers.
• Co-ordinating call backs for Engineers and Product Managers to customers.
• Checking availability and pricing of stock, taking payments, requesting order and shipping of goods to customers. Monitoring shipments and returns of faulty products.
• Advising existing customers of “End Of Life” issues for their hardware; suggesting new displays or other alternatives by liaising with Product Management.
(May 2007 to May 2008)
Mortgage Adviser
London• 4th largest bank in the World. High pressure sales environment.
• Self training on the various software and computer platforms bespoke to NatWest.
• Covering 2 “A” branches: Lewisham & Woolwich.
• Chasing of Underwriters to process cases expediently; putting on risk various insurances.
• Referrals passed on to the Financial Planners.
• Training and Coaching of Customer Advisers on how to approach customers regarding mortgages and protection.
(Dec 2006 to May 2007)
Mortgage Adviser
London• 3rd largest bank in the UK. High pressure sales environment.
• Covering 4 branches: Deptford (Woolwich), New Cross Gate (Barclays), Peckham (Barclays & Woolwich).
• Mortgages (Residential & BTL), Life & CI from Legal & General, MPPI and Building & Contents.
Professional Qualifications
| • Currently studying part time with the Open University for a BSc in Environmental Studies. • Full CeFA 1 / FPC 1 / CeMAP 1, 2 & 3 qualifications. • Business Management Certificate (Open University Graduate). • Certified Qualifications for Hotel Receptionist qualified in Germany. • Certified Qualifications for Travel Agency Management qualified in Germany. |
Education
(Jun 2008 to )
Open University
BSc in Environmental Studies graduating in 2012 or 2013 depending on chosen modules
Categories & Skills
Administration Support
Categories
Skills
- Complaint Handling
- Customer Service
- English (Languages)
- Excel (Microsoft)
- FrontPage (Microsoft)
- German (Languages)
- Letter Writing
- Microsoft
- Outlook (Microsoft)
- PowerPoint (Microsoft)
- Publisher (Microsoft)
- Telephony
- Word (Microsoft)
Catering & Hospitality
Categories
Skills
- Bar work (Staff)
- Breakfast
- English (Languages)
- Food & Beverage Management (Management)
- General Management (Management)
- German (Languages)
- Kitchen (Staff)
- Operations Management (Management)
- Restaurant Management (Management)
- Sales & Marketing (Management)
- Software Experience
Education and Research
Categories
Skills
Finance & Accounting
Categories
Skills
- Area of Expertise (Insurance)
- Area of Expertise (Financial Services)
- Back Office (SmartStream)
- Banking/Compliance (Software Experience)
- Broker (Area of Expertise)
- Client Services (Banking)
- Critical Illness (Insurance)
- Domestic Policies (Insurance)
- English (Languages)
- Financial Services (Sector Experience)
- General Insurance (Insurance)
- German (Languages)
- Job Level (Banking)
- Job Level (Financial Services)
- Life Assurance (Financial Services)
- Life Policies (Financial Services)
- Manager (Job Level)
- Mortgage Advisor (Financial Services)
- Mortgage Advisor (Job Level)
- Personal (Area of Expertise)
- Retail (Area of Expertise)
- Retail Banking (Job Level)
- Sales Support (Job Level)
- Sector Experience (Financial Services)
- SmartStream (Banking/Compliance)
- Software Experience
IT & Internet
Categories
Skills
- Business Knowledge Base (Customer Relationship Mgmt)
- Dreamweaver (Macromedia)
- FrontPage (Microsoft)
- German (Foreign Languages)
- Goldmine (Customer Relationship Mgmt)
- Macromedia (Web Design & Usability)
- Microsoft (Web Design & Usability)
- Project Support (Project Management)
- Web Design (Web Design & Usability)
Marketing/Advertising/PR
Categories
Skills
- B2B
- B2C
- Blogging (Web PR)
- Database Analysis (Market Research)
- English (Languages)
- German (Languages)
- Market Research (Market Research)
- Microsoft
- Online Opinion Polls (Public Relations)
- Outlook (Microsoft)
- Product Research (Market Research)
- Proof Reading
- Surveys (Market Research)
- Web PR (Public Relations)
- Word (Microsoft)
Sales/Account Management
Categories
Skills
- Account Management (Account/Client Management)
- B2B
- B2C
- Client Accounts (Account/Client Management)
- Client Assessment (Sales Management/Strategy)
- Client Liaison (Account/Client Management)
- Client Management (Account/Client Management)
- Client Prospecting (New Business Development)
- Client Researching (New Business Development)
- Cold Calling (New Business Development)
- Competitor Analysis (Sales Management/Strategy)
- CRM Development (Sales Management/Strategy)
- CRM User Experience
- English (Languages)
- Excel (Microsoft)
- German (Languages)
- Microsoft
- Mystery Shopping (Sales Support)
- Outlook (Microsoft)
- PowerPoint (Microsoft)
- Presentation Preparation
- Product Sales
- Solution Sales
- Telesales (New Business Development)
- Word (Microsoft)
