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Printer friendly ]Seller 294429 - Belvedere, Kent, UK
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| Hourly Rate: | £29.00 | |
| Available From: | Now | |
| Overview: | A seasoned IT professional with the following skills: *AD Services support *Exchange server support *Troubleshoot'g /resolv'g desktop &ntwk infrastructure issues *Excellent use of MS Office Suite | |
 : Hourly rate shown includes a discount of 10% for registered charities. |
CV | 
SkillsCV
| Working Skills: • Good working/ administrative knowledge of Windows 2000/ 2003 Server • Active Directory Services administration and support • DHCP/ DNS/ WINS Server administration • Exchange 2000/ 2003/ 2007 Server Administration • Installation and Configuration of Windows 2000/ XP/ Vista Operating Systems • Troubleshooting / resolving various desktop & network infrastructure issues • Office 2000/ 2003/ 2007 (Word, Excel, PowerPoint, & Outlook) • Good use of Remedy Call management software Skills Summary • VERITAS Storage Exec 5.3 • Excellent use of DameWare software for remote assistance • Monitors various server performances and generate reports on Patrol Central Operator 7.1 software • Good working knowledge of System Management Server 2003 • Local Area Network Support • Application Server Administration • Helpdesk Support • PC & Server Support • LAN Network Cabling • Network Troubleshooting, Management & Administration • PC & Server Installation & Configurations • Installation and management of Windows (95/98/NT/2000/Xp/Vista) operating systems • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) |
Employment History
(Dec 2007 to Aug 2008)
Co-ordinates the development, training and deployment of OTIFIC software application for Lafarge Wapco Plc.
• OTIFIC (OT-On Time; IF-In Full; IC-Invoice Correct) is an in-house application that was developed in order to improve customer satisfaction of Lafarge Wapco Plc
(Jan 2001 to Oct 2007)
Technical Account Manager /Systems Engineer
Lagos, NigeriaHANDLED THE FOLLOWING CLIENTS /PROJECTS
Microsoft Enterprise Support for Ashaka Cement Plc
Nov 2006 – Jan 2007
• Migrated Windows NT domain to Windows 2003 Active Directory.
• Configured and implemented File and Print server for easy administrative management of customers’ files and printers.
• Configured & Implemented Logon Script, Network shares and Home folders with required quota for Domain wide users.
• Upgraded Windows 2000 Servers to Windows 2003 Active Directory Servers.
• Successfully implemented DHCP, DNS & WINS Network services.
• Patched various servers with Security updates using Software Update Service (SUS) and Windows Update Services (WUS).
(Apr 2005 to Aug 2005)
CLIENT-SERVER SUPPORT ENGINEER
MTN Nig Active Directory
• Managed 23 Domain Controllers remotely
• Provided 2nd level telephone and email support
• Created and managed user accounts in Active Directory Windows 2000/2003
• Managed 18 Active Directory sites remotely
• Granted user rights and permissions to users on folders
• Added, removed and managed computers, users, groups, and OUs.
• Created Group Policy settings
• Achieved a 2nd level helpdesk support call resolution rate of 85% in less than 12 hours (Company’s standard is 60%)
• Excellent use of Remedy Call management software
• Excellent use of DameWare software for remote assistance
• Monitored various server performances and generate reports on Patrol Central Operator 7.1 software
• Good working knowledge of System Management Server 2003
MS Exchange
• Created and managed mailbox accounts and mailbox size limit
• Managed 22 Microsoft Exchange 5.5, 2000 & 2003 servers remotely in 5 different sites
• Moved mailboxes within and across administrative groups.
(May 2001 to Dec 2004)
SYSTEMS/ HELPDESK ENGINEER
Total Nig• Provided 1st and 2nd level telephone and email support.
• Maintained and supported the domain controller & the exchange server.
• Installation, Supporting and maintenance of several Windows (95/98/NT/2000) operating systems
• Technical support for the Microsoft Exchange Server.
• Installed and Configured internet and e-mail services for clients
• Supports over 300 end users of Microsoft Office (Word2000,
Excel2000, PowerPoint2000
• Troubleshot printer related problems
• Troubleshot network related problems
(Mar 1999 to Dec 2000)
SYSTEMS ENGINEER/ WEBMASTER
Vanguard Media Limited, Nigeria SYSTEMS ENGINEER/ WEBMASTER
• Installed and Maintained Computer Systems running Windows 95/98
• Designed the website for the company
• Updated the WebPages on a daily basis
• Supported end users using Microsoft Office (Word2000, Excel2000, Outlook2000) and PageMaker 6.5.
Professional Qualifications
| Certifications: • MCSE 2003: EXCHANGE 2007 August 2008 • MCSE 2003: EXCHANGE 2003 June 2007 • ITIL FOUNDATION December 2006 • MCSE - Microsoft Certified System Engineer March 2002 MOUS – Microsoft Office User Specialist August 2001 |
Education
( 1998 to )
Ladoke Akintola University of Technology Ogbomoso
B.Tech Computer Engineering
Categories & Skills
IT & Internet
Categories
Skills
- Desktop Support (Help Desk)
- First Line Support (IT Support)
- Help Desk (IT Support)
- MS Office (Help Desk)
- On-site Support (IT Support)
- Operating Systems (Help Desk)
- PC Installations (Help Desk)
- PC Roll Outs (IT Support)
- Printers (Help Desk)
- Remote Support (IT Support)
- Second Line Support (IT Support)
- Server Software Maintenance (IT Support)
- Support by E-mail (IT Support)
- Support by Telephone (IT Support)
