• Manage business IT requirements for global mortgage companies, for their UK distribution channels.
• Manage full end to end project for business change
• Manage full end to end project for IT development and distribution.
• Provision of full disaster recovery plans to clients in the event of major catastrophe with user data.
• Familiar with ISO standards relating to disaster recovery.
• Project Management utilising PRINCE2 methodologies.
• Manage and interpret full business process and deliver the software solutions through clear specifications. From initial workshops through to full management information procedures.
• Coordinate all training and development functions both internal and external.
• Interface with all parties concerned to ensure a clear concise logical solution is arrived and can be met through the delivery of IT solutions. Including Lenders, Life Companies, Financial Portals, Web Developers and internal and external IT Staff.
• Create close business relationships with all major stakeholders to ensure smooth delivery of solutions.
• Work as part of the sales team to ensure all targets are met and stretched.
• Negotiate sales and corporate contracts.
• Organise and develop training department including the co-ordination of industry promotional events.
• Working with IFA firms to establish business requirements including working with Life and Pension providers to incorporate their software solutions into the overall client solution.
• Work to tight timescales and budgets and ensure the correct solution is delivered.
• All round knowledge of Mortgage, Life and Pensions in order to provide accurate and cost effective solutions for clients.

• Developed and implemented full nationwide training strategies for the financial IT company.
• Full training Project Management for one to one training sessions and deployment.
• Full training Project Management for roadshow and workshop programmes including all logistical planning.
• Full Project Management for IT solutions implementations.
• All Projects utilising PRINCE2 methodologies.
• Co-ordinated and delivered all sessions, from 1:1 training sessions to full presentations at Olympia, London to 1000 people.
• Managed and recruited full UK wide training team to deliver all developed solutions.
• Developed and implemented a strategy to handle all complaints within the company, which enhanced our reputation in the IT market.