Personal Profile:

I am an ambitious and committed individual who has the confidence and potential to work in a challenging environment. I am self-motivated with the ability to work on my own initiative. I am a fast learner with an appetite for new skills and I believe that given the opportunity I can successfully contribute to your team. My objective is to achieve a position of trust and responsibility within the organisation and grow with the organisation.

Key Technical Skills

Mobile communications GSM, UMTS, GPRS and VAS (SMS)

Nokia 2G/3G integration

Configuration Management (including Aircom's DATASAFE tool)

Operations and maintenance of telecommunications network

Network Performance, Optimisation and BSS Network Investigation

GSM & 3G Integration, Change Delivery release uploading

Oracle 9i, MYSQL, UNIX & MS Windows-XP

Hands on experience with telecommunications equipment:

· NOKIA DX200 switch (BSC, MSC, BTS & HLR)

· SMC (SMS & Call trace using Spectrum Analyzer)

· Tekelec ICP & ISTP (LIM-MIM cards maintenance, Backup, User access)

· MAR (Message Application Router), IBM GSLB (Global Server Load Balancing) & PV servers (Packet Video)

Tools Used

- Citrix/Exceed, Nokia Netact - Radio Network Manager, CM Editor, CM Provisioner, CM Plan Manager, CM Analyser, Object Browser, Top Level user interface, xterm ) application

- Business Objects for reporting

- IMS (Infrastructure Management System)

- Metrica

- Tomahawk

- Nokia MML Command using Keaterm sessions

- Remedy used for Change Management and STK (service ticketing)

- MapInfo (Ops Info & SiteInfo)

- TUT Monitor for B16 alarms

- Nokia BTS Manager (Remote configuration of Nokia BTS)

- Understanding of Actix Analyser for drive survey

- AFP - Check Co-ordinates & Frequencies

- GAM - Adjacencies using Graphical Adjacency Manager

- DATASAFE, a multi-vendor multi-technology configuration management solution

- Oracle, TOAD, Enterprise (DATASAFE & ASSET3G)

Employment History:

1. AIRCOM International, Leatherhead UK (September 2006 - till date)

Product Engineer

Datasafe is AIRCOM International leading Multi Vendor, Multi Technology Configuration Management tool which has been successfully deployed in several big telecom operators including (Swisscom, MTN, Optimus, H3G Austria & China Mobile). My main role is the deployment of Configuration Management tool DATASAFE and providing on-site support during the initial operational phase. The deployment consists of complete configuration of their UMTS/GSM network. This includes parameter configuration, setting up all nodes, cells, neighbour relations, handling discrepancies and generating the right MML/XML/CNA out puts. Setting up Oracle dbase with south bound, north bound loading/parsing. Hardware recommendation and configuration is also one of the key responsibilities of my role. I am doing sanity testing and check the functionalities of datasafe product & its documentation. I have the responsibility of the smooth running of the project and making sure the project mile stones are achieved in time. This is all achieved in close collaboration with the project management team of both Aircom, our partners and the customer.

Other responsibilities are keeping track of upgrades and changes to vendor software, conduct research into different vendor approaches to configuration. Training new members of team on Datasafe product. Preparing demo database and demonstration the tool to both internal and external customers.

One of my major achievement is the successfully deployment of Datasafe to Ufone Pakistan. Presently I am involved in the upgrade of Datasafe version 6.0 to Optimus in Portugal.

2. Genesis Consultancy Ltd. Huntingdon UK (March 2006 - August 2006)

Genesis Support Engineer

I have worked in Genesis Consultancy Network Integration and Operational Support Centre. Providing support solutions to a host of customers globally. The work involved proactive and preventative maintenance, configuration and integration management, improved implementation and delivery times.

In a short period of time I have been involved in the following projects:

- Nokia GSM Integration (BTS Re-Parenting & LAC change for 02 network)

- Nokia 3G Integration

- Change Delivery 4 & CX4.1 CD1 Software Upgrade on 02 network

- Writing procedures for the above work

3. Orange PCS, Solihull (December 2003 - February 2006)

Access Network Optimisation Engineer

My responsibilities were to analyse the access network performance using daily report/tools, investigate problem areas and implement solutions to improve overall performance of the Orange Network.

· Analyse the access network performance using daily reports/tools and utilise Orange databases to identify performance issues on the BSS Network.

· Investigate problem areas and identify the possible causes of the performance issues.

· Conduct regular audits on key network sites to ensure they are performing correctly.

· Implement audits following network software upgrades to maintain optimal performance.

· Analyse coverage and call data, reporting on findings and recommending solutions for network performance improvements.

· Conduct investigations into coverage or call problems identified by Customer complaints, management reports or technical support. Report on findings/solutions.

· Implement solutions using network tools or through liaison with other departments in order to provide improvements to the overall performance of the Orange Network.

· Working to agreed SLA targets, support network expansion activities by ensuring sites recently integrated or updated are meeting required performance standards.

· Liaise with internal and external customers, building relationships and awareness to ensure organisational effectiveness.

· Assist in the coaching of new and inexperienced staff to aid their development.

· Understanding of drive survey analysis

· Conduct regular GPRS audit

Support Technician and Change & Configuration Analyst

I have also worked as Support Technician in Orange Testbed and Change/Configuration Analyst in Change Department.

· Responsible for Testbed SMCs support and configuration.

· Providing first line support for (BSS & NSS environment) to Orange Testbed customers.

· Provide support for various Projects in Testbed.

· Proactive maintenance of Orange non-production Environment.

· Control & validation of test equipment and updating maintenance databases.

· Assist in the maintenance control of test call scenarios.

· Responsible for effective management and control of IS Infrastructure of Service Operation Department.

· Change Administration and communicating the change request to the relevant customer/department within Orange.

· Analysis of Engineering Release Notes, to signify changes on any network element and to incorporate both major and minor work involving large or small volumes of network elements.

· Administering Build Standard process.

Major Achievement

- I have always been on the front foot to quickly restore as many sites as possible after bad weather or due to other emergencies/events.

- Worked hard on to achieve Orange PCS goals especially 'London Push'.

- Working as part of a team I played a major role in development of Environment & Delivery booking system.

- Assisted in updating Environment and Delivery booking policy.

- I have carried out Environment and Delivery equipment audit and recovered most of the equipment which was overdue.

4. The London Cosmetic Laser Centre (Oct 2002 - Oct 2003)

IT Support Manager

· Designing and developing the clinic Website. Linking it with all major search engines and to prioritise it in line with our marketing strategy.

· Administering clinic IT Infrastructure. Responsible for all hardware, software installations and troubleshooting.

· Co-ordinate with other departments and helping them in dealing with client cases, accounts and general administration work.

Major Achievements

I was entrusted with the responsibility to derive new marketing strategies and target the right audience in the most effective manner. With good research, careful planning and effective implementation, derived results were obtained.

Challenges within the role

· To redesign the clinic network between MAC & PC by using Dave software, successfully solving security issues and improving communications performance.

· To developed Patient Record software using MS Access to store/retrieve patient's record.

Qualifications:

Degree MSC Computing

LondonMetropolitan University (UK) October 2001 - December 2002

Degree BSC Mechanical Engineering (First Class, Honours)

Universityof Engineering and Technology Peshawar February 1995 - December 1999

Technical courses taken

- Nokia 3G Systra (UMTS) Nokia, Solihull

- Nokia RAN(UMTS) Nokia, Solihull

- 2G Optimisation Wray Castle, Solihull

- NSS 1 TMC/DATA Nokia, Huntingdon

- GSM Operation and Maintenance OMA Nokia, Huntingdon

- GSM Technical Overview Orange, Bristol

- UNIX Fundamentals QA Training and Consulting, Swindon

- Red Hat Linux course Red hat Global Learning Services

- Introduction to SQL Orange, Bristol

- Introduction to Fun Dial Comverse Training Services

- Driver Development Workshop Peak Performance, Solihull

- Nokia Health & Safety Course Nokia, Huntingdon

- Datasafe AIRCOM International, East Horsley

Information Technology:

2001 - DiplomainComputer Applications

CECOS Collage of London (UK)

2000 - Certificate in AutoCAD R14

Universityof Engineering and Technology Peshawar