PROFILE

· A highly motivated business manager with a successful track record across a number of operational departments and key project initiatives.

· Strategically focused and results driven, with the flair to deliver first class results that challenge and exceed expectation.

· A highly professional leader, who influences effectively to deliver quality results in a motivated environment.

KEY SKILLS

· Able to influence individuals and departments using confident and approachable techniques, to deliver individual, departmental and company expectations.

· Able to deliver focused and highly effective communication activities to internal and external customers, to maximise awareness and improve image.

· Able to manage work activities effectively by leading and motivating teams and individuals to ensure challenges are controlled, co-ordinated and communicated, and of the highest quality.

· Able to generate high quality information and data through effective analysis and thorough evaluation, for the benefit of confident and fully informed decision making.

· Able to apply effective resource through self and colleague awareness, quality time management and prioritisation, to meet specific business projects demands.

· Able to control and identify performance through KPI monitoring, audit programmes and maintenance of procedural requirements, to ensure the business stays informed of achievements.

TYPICAL ACHIEVEMENTS

· Won new contract for manufactured products through project team management, tender document response and presentation, and strong negotiation. This delivered a £1.2m increase in turnover and a 12% net profit.

· Implemented a complete revision of operating procedures to realign working practices, legislative changes and process efficiencies. Trained all employees in these procedures and introduced refresher courses, combined with smarter induction programmes.

· Assessed impact of significant business growth through existing customer merger. Identified work-force structure and associated costs. Implemented re-structure, recruited vacancies and trained new and existing employees on process changes and working practice adjustments. Delivered changes on time and maintained 98% service standard through the change process and beyond.

· Identified CAPEX requirements to meet business demands through analysis of historic P&L results, combined with projected forecasts. Tendered the required £500k spend and presented the best option for board approval. Effectively demonstrated a 2-year spend verses recovery presentation and the projected 5-year profit and efficiency benefits c. £250k.

· Completed a legally required HACCP course due to changing legalisation in food manufacturing. Introduced the HACCP principles to the business and revised the recorded processes and control points. This process met all requirements under audit conditions provided by the EHO and prevented any possible future claim

· Tendered the supply of distribution valued at £1.5m to the market place. Interviewed and analysed the respondents, selected the preferred supplier based on price, service, audit results, and market research. Managed the integration of this supplier change.

CAREER HISTORY

2005 to PresentHead of Operations - Hollywood Express Ltd (Odeon Cinemas)

Member of the Senior Management Team responsible for the purchase, warehouse, manufacture and consolidated supply of retail and operational products into its parent organisation and third party customers. Successful business growth through strategic identification of new customers, new product categories and existing customer initiatives. Increased turnover from £8m to £15m in a 2-year period whilst reducing operational costs and maintaining service standards.

· Strategic & functional management of Warehouse, Manufacturing & Purchasing departments

· Budgetary submission and performance responsibility for reporting functions

· Performance management of Sub-Contracted department functions

· Cost engineering

· Supplier selection & negotiation of plant/raw materials, wholesale product lines and utilities

· KPI tracking and statistical reporting

· Key customer management

· Strategic business projects

· Maintenance of inventory system integrity and infrastructure

· Main Board representation

· Maintenance and implementation of Food Legislation obligations

2004 to 2005 Supply Chain Manager - Hollywood Express Ltd (Odeon Cinemas)

· Strategic and functional responsibility for the selection, service and maintenance of the company supply chain. Reporting departments include: Warehouse, Customer Services, Sales, Purchasing and Engineering

· Implemented new IT infrastructure and inventory system

1999 to 2004 Operations Manager - Hollywood Express Ltd (Odeon Cinemas)

· Site responsibility for building and facility maintenance, including Health and Safety of employees and visitors. Reporting departments include: Warehouse, Customer Services, Sales and Purchasing

· Project Management of the introduction of a new 'Frozen Food' product category. Representing an annual group saving of £275k

1998 to 1999 Commercial Manager - Hollywood Express Ltd (Odeon Cinemas)

· Introduced a customer reporting tool to improve communication

· Implemented an improved forecasting process to ensure better product availability from suppliers

1996 to 1998 Accounts Service Manager - Courtaulds Textiles Auto' Prod'

1990 to 1996 Production Planner - Courtaulds Textiles Auto' Prod'

1989 to 1990 Management Services Officer - Beaver lingerie

QUALIFICATIONS

1988 1 ^st year pass in Catering Management

1986 5 'O'-level passes