Education Background

· Higher Diploma in Interpreting and Translation (110/110 cum laude)

Scuola Superiore per Mediatori Linguistici, Verona, Italy

Modules included: Theory of Translation, Technical Translation, Literary Translation, English Literature, German Literature, Italian Grammar, English Grammar, German Grammar, Consecutive Interpreting, Simultaneous Interpreting

· Diploma in Business Studies and Foreign Languages (95/100)

ITS Marco Polo, Verona, Italy

Modules included: English Grammar, Literature and Conversation, German Grammar, Literature and Conversation, French Grammar, Literature and Conversation, Italian Literature, Economics, History, Geography, Art History, Mathematics, Chemistry, Biology, Physical Education

Memberships

Member of the Chartered Institute of Linguists (IoL) from the 6th of October 2007

Current Occupation

Freelance Translator & Interpreter

2003 - today

· Preparation of translations, German/English into Italian

· Proof-reading of translations, German/English into Italian

· Consecutive interpreter, German/English into Italian

Private Italian tutor

2003 - today

· Helping with grammar queries

· Enhancing conversational skills

· Expanding vocabulary and focusing on specific terminology

· Correction of essays

Specialist fields

Art, Automotive, Business (general), Construction, Cosmetics, Culture, Domestic appliances, Engineering (electrical, mechanical, general), Entertainment, Environment, Fashion, Food & Drink Industry, Games, General, History, Hospitality, Import/Export, Machine Tools, Machinery, Manuals, Manufacturing, Media, Packaging, Personal (certificates, letters), Press Releases, Printing & Publishing, Questionnaires & Surveys, Safety, Sales Materials, Technical, Textiles, Tourism & Travel, Transport

Previous Work Experience

Translation project coordinator & proofreader , Biznet Services Ltd

London, UK; 01 January 2007 - 30 September 2007

· Coordinating translation projects (producing project quotations, communicating with clients regarding project status, queries from translators and other issues)

· Developing project strategies/plans/instructions

· Negotiating rates with freelance translators and/or agencies

· Recruiting freelance translators / updating the translator database

· Performing basic in-house DTP tasks and text preparation

· In-house proofreading

· In-house quality control (figures and layout)

· In-house translation of non-sensitive material

· Obtaining, locating, or creating glossaries and reference documents and managing them

· Working on Trados and updating memories

· Data entry and bookkeeping

Trilingual Customer Service Agent , Japan Airlines Company Ltd

London, UK; 23 May 2005 - 31 December 2006

· Taking incoming calls from English, Italian and German speaking customers

· Enrolling new members in the programme or registering existing members for special campaigns

· Registering flight and hotel mileage

· Screening e-mails and enquiries

· Handling complaints effectively

· Ticket award and up-grade award reservations

· Induction of new co-workers

PA to company director , Fotoriproduzioni Grafiche Beverari

Verona, Italy; November 2004 - February 2005

· Communicating with Italian, English and German speaking customers

· Liaising with the production team to ensure on time delivery

· Dealing with suppliers

· Maintaining an accurate contact database

· Managing correspondence and other administrative duties

Technical Translator , Übersetzungsbüro Voss

Hainsacker, Germany; August 2003 - August 2004

· Preparation and correction of translations, German/English into Italian

· Internet-based vocabulary researches

· Taking incoming calls and performing general admin work

· Preparing quotations as appropriate within set pricing parameters

· Processing orders

· Invoicing of service

· Induction of new co-workers

Software available

MS Office

Adobe Reader

SDLX Lite

Wordfast