OBJECTIVE

A pivotal technical/production management role in a vibrant company committed to maximising profitability through process efficiencies, product quality and standards of customer service through a constant pursuit of process and system improvement.

PROFESSIONAL PROFILE

A graduate-qualified technical production manager with extensive European multi-site experience in managing the interface between customers and suppliers in complex processing environments. A highly resourceful problem solver with a passion for driving quality and process improvements, through key skills in:

SELECTED ACHIEVEMENTS

• Solved new product usage problems and eliminated future recurrences by identifying and interpreting common factors previously encountered elsewhere. Maintained £300K business potential after persuading customer to adapt their processes in accordance.

• Managed and conducted recruitment, training and coaching process for a new team member, resulting in reduction in product analysis turn-around time by 70% and capability to introduce improved reporting systems.

• Delivered packaging throughput improvement of 5% on customer's line by analysis of flow restrictions, advising and proposing trial of modified product.

• Visited and assessed customer production lines as demonstration of strengthened technical support for quality improvements, establishing refinements and building trusted relationships. Increased opportunities for new business in excess of £500K in first year.

• Supervised, directed, coached and motivated line operatives to produce steady improvements in productivity (up 7%) and customer satisfaction (reflected in a 14% reduction in quality claims), both over a three-year period.

• Reduced potential costs by 67% in a misdirected quality claim after studying available evidence, commissioning further investigative work and researching results in an unfamiliar field.
  
  
  
  
  
  
  
  
• Completely eliminated manufacturing problems encountered during scaling-up from trial to commercial production. Improved final product reliability by over 50% with supplier cooperation in overcoming raw material inconsistencies.

CAREER HISTORY

2006 - 2007 DePuy CMW (A Johnson & Johnson Company), Blackpool

(Manufacturers of medical devices - bone cement and mixing systems;

£50m t/o; 100 personnel)

Packaging Engineer

· Technical specialist for all packaging related functions

· Initiated and investigated quality aspects of packaging: deviations; remedial actions; CAPAs

· Investigated and reported on customer complaints related to packaging

· Proof-read documentation to ensure technical and grammatical accuracy

2005 - 2006 Career Break

1976 - 2005 Walki Wisa Ltd, Garstang, Preston

(Manufacturers of barrier coated and laminated packaging materials and industrial papers; £18m t/o; 90 personnel)

Production Development Manager 2004 - 2005

· Managed team of shift Production Supervisors and 50 operatives

· Integrated technical improvements and maximised productivity and quality

· Reviewed, maintained and developed technical and quality standards

· Combined, and continued in, the role of Technical Manager

Technical Manager 1995 - 2004

· Provided technical support to product and market development projects

· Communicated between suppliers, customers and end-users on technical and quality aspects of products

· Investigated quality complaints and managed corrective / preventive action.

Production Manager 1987 - 1995

· Managed team of shift Production Supervisors and 60 operatives, maximising productivity and quality

· Supervised maintenance engineering function

· Managed and implemented health & safety policy and practices on shop floor.

Production Shift Manager 1979 - 1987

· Responsible for production and quality during shift

· Organised, deployed and optimised labour and machinery

· Coordinated response to machinery breakdowns and their rectification.

Assistant to Technical Manager 1977 - 1979

Stock Controller 1976 - 1977

EDUCATION

1974 B.Sc. Hons. Physics, University of Surrey

PERSONAL DEVELOPMENT

1996 Industrial Radiation Protection

1979 "Preparing for Leadership", Brathay Hall, Ambleside, Cumbria