Personal Specification

An experienced Project Manager & Programme Coordinator with ten years professional experience in successful support and delivery of diverse projects, business development and technical consultancy in both public and private sector environments. Backed by formal training in project management tools and related methodologies, experience demonstrates high commitment, strong interpersonal skills and proven track record in motivating and leading successful teams. Coupled with excellent negotiation and analytical skills together with a very strong customer/client focus and invaluable leadership and communication skills.

Key Skills and Experience

Project/Programme

Management

Spearmint/

PRINCE 2

MS Project

Project Planning & Analysis

Resource & Supplier Management

Budget Monitoring,

Reporting & Forecasting

Business Development & Strategy Planning

Transport Planning & Integration

Transport Strategy

MS Office Suite

Databases

Quality

Management

Events

Management

Experience in Present Employment

August 2006 - present

Transport for London, Bus Priority - Programme Management Office (PMO)

➢ Managing the co-ordination and delivery of the project, programme, performance and information management systems and data within the Area Team according to directorate policy;

➢ Managing Key Performance Indicator (KPI) Process and producing periodic KPI Reports showing the Directorates performance measures and status for projects in 33 London boroughs and 4 Regional Partnerships, comprised of three different budget areas with a value of £24m;

➢ Managing Bus Priority Programme on Transport for London Road Network;

➢ Developing and implementing Quality Management Plan and Quality Assurance across Surface Transport in compliance with SPEARMINT methodology;

➢ Producing financial forecasts, financial projection and upward reporting for scheme implementation works in the 16 London Boroughs;

➢ Coaching and guiding projects through TfL's programme management and governance framework (SPEARMINT) process and providing support and guidance on the use of the SPEARMINT methodology to the engineering, technical, professional, project and programme staff;

➢ Consolidating SPEARMINT and Prince 2 experience in a structured environment.

Experience in Past Employment

April 2004 - August 2006

Patshull HallLimited - Business Development Manager

➢ planning and managing business and prestigious events, bookings and financial analysis to achieve the highest product quality and profitability;

➢ identifying new business opportunities and marketing avenues and focusing on continual improvement of existing services and products to attract new opportunities and increase revenue;

➢ establishing and managing professional and courteous contact with all clients to ensure that their expectations are not only met but also exceeded and forming and maintaining excellent professional relationships with suppliers to ensure that their services and products comply with the high standards of the Hall and are offered at the best price;

➢ building and managing a strong, professional and dedicated team;

➢ meticulous financial and resource planning to achieve maximum utilisation of resources and to meet and exceed performance targets.

February 2001 - April 2004

Atkins Transport Planning - Transport Consultant

Thames Gateway London Partnership - TGLP

TGLP is one of Europe's biggest regeneration projects, consisting of eleven London Boroughs and two outer London Regional Authorities. Responsible for detailed monitoring and delivery of a number of transport improvement schemes across Partnership as specified in the Regional Spending Plan. This involved working closely with individual Local Authorities to ensure project completion on time and to meet performance targets and key performance indicators. Successfully liaised with Transport for London to secure additional funding where needed (budget in excess of £2.5m). Also supported several ongoing projects in Thames Gateway: Docklands Light Rail Extension to London City Airport, Lea Valley Regeneration, Sustainable Transport and Car Share Scheme and produced a comprehensive response to the consultation on airport expansion in the South East detailing how the expansion of air travel would affect Thames Gateway.

LondonBorough of Lambeth (Senior Transport Planner)

A role of a senior transport planner project managing a number of high profile projects:

➢ East London Line Extension: lobbied to bring the extension to Brixton to help regenerate the area; raised the importance of the extension in Lambeth at stakeholders meetings; involved local MP to support the project;

➢ Cross River Transit: worked on detailed planning and analysis of two alternative Tram routes in Lambeth, one to Brixton and one to Stretham, to maximise regeneration benefits in both areas;

➢ Congestion Charge: worked with Transport for London to ensure successful launch of the congestion charging scheme;

➢ Vauxhall Cross Interchange: monitoring the development of the project;

➢ Community Transport: involved in developing a business plan and strategy and securing additional funding.

➢ Development of Borough Spending Plan.

ThamesRiverTransport

Produced a report on existing river transport services. Study incorporated two elements: analysis of frequency and route destinations provided by river transport operators and evaluation of existing pier facilities on the river Thames in London.

Northampton RouteManagement Strategies (RMS).

Comprehensive analysis and reporting on existing public transport services in Northampton in order to prioritise improvement measures to assist with the allocation of funding for road improvements over the 5 to 6 year period.

Heathrow Terminal 2 Traffic Flow Study

Detailed analysis and study of traffic volumes at Terminal 2 to ascertain the impact on transport movements following possible closure of control points.

ThamesValleyMulti Modal Study (TVMMS)

Carried out detailed analysis and study of public and private transport volumes and movements across the Thames Valley to assess the viability of existing public transport services and to establish whether there was a need for provision of additional public transport services. I was also involved in economic appraisal using TUBA and methodology specified in GOMMS.

Enforcement Area Co-ordinator, Transport for London (Secondment).

Management and co-ordination of enforcement strategies on more than 70 Central London bus routes. Produced a detailed analysis of any impediments affecting bus journeys in order to prioritise enforcement measures to improve bus performance. Made informed decisions on how many additional parking attendants, traffic wardens, CCTV cameras and new bus lanes were needed to improve bus travel and where the enforcement measures were strategically best placed. Achieved successful project delivery by signing a number of Service Level Agreements with the Central London Boroughs through a professional working relationship with all stakeholders involved in this pioneering project. Involved in setting up enforcement folder structure on Project Net, the intranet based tool used for sharing information between Transport for London and more than 300 members.

January 2000 - January 2001

FinsburyPark Homeless Families Project, London

Managed a project which provided playing and learning activities for homeless children. Responsible for project delivery in accordance with the government's national curriculum.

August 1996 - January 2000

Managed and supervised several projects offering playing facilities to young people in adventure playgrounds, primary schools, leisure trips, as well as individual consulting.

Voluntary Work

Working with children and people with learning difficulties at three international voluntary projects managing playing and learning activities in a safe environment.

Education

1997 - 1999: MA Leisure and Tourism, Business School, University of North London

1991 - 1995: BA (hons) Economics, University of Maribor, Slovenia

1993 - 1996: Ethnology and Cultural Anthropology, University of Ljubljana, Slovenia

Training and Qualifications

Project Management, SPEARMINT Project Management, Excel Intermediate, Effective Business Communication, Various Management Training Courses whilst working for Transport for London