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Printer friendly ]Seller 275246 - Mansfield, Nottinghamshire, UK
| Rating: |
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| Hourly Rate: | £69.00 | |
| Available From: | Now | |
| Overview: | ITIL / ITSM Service Management consultant with focus on (and four years experience) integrating, supporting and upgrading the Frontrange Service Management system including related technologies such as SQL server, Javascript, VB.Net, ITIL. I combine business and technical skills enabling me to propose and document solutions and implement them in a mway that meets ITIL guidelines | |
 : Hourly rate shown includes a discount of 10% for registered charities. |
CV | 
SkillsCV
| I have valuable experience in some large businesses' over many years - Edexcel (part of the Pearson group), Shell, Archway Consulting working on both business adn technology solutions. I am fully committed to helping companies implement best practice of their IT service management by ensuring their support toolset is fully integrated into their business. |
Employment History
(Jan 2008 to May 2008)
ITSM Consultant
LondonResponsible for upgrading and enhancing the Frontrange Service Management system, integrating CMDB elements
(May 2004 to Jan 2008)
Senior Second Line Support
RotherhamIntegrated and enhanced the Frontrange Service Management system, including Incident, Problem and change modules
Supported numerous in-house and customer facing applications and underlying database, web and network technologies. Led a team of analysts.
Professional Qualifications
| ISEB Problem Management Practitioner ISEB ITIL Foundation Frontrange Level II Administrator Proefessional member, Chartered Quality Institute |
Education
(Feb 1996 to Feb 1997)
University College Dublin
1st Class Degree in Information Management. Awared prize for top performing student
(Jan 1992 to Jan 1996)
Open University
BSc 2.1 in Computer Science
Categories & Skills
IT & Internet
Categories
Skills
- Data Conversion/Mapping (Database Development & Admin)
- dBASE (Database Development & Admin)
- First Line Support (IT Support)
- French (Foreign Languages)
- Hardware Asset Management (IT Support)
- JavaScript (Web Development/Prog)
- MS Access
- MySQL (Database Development & Admin)
- ODBC
- On-site Support (IT Support)
- PHP (Web Development/Prog)
- Remote Support (IT Support)
- Second Line Support (IT Support)
- Server Monitoring (IT Support)
- Web Development (Web Development/Prog)
- XHTML (Web Development/Prog)
- XSL (Web Development/Prog)
- XSLT (Web Development/Prog)
Management Consultancy
Categories
Skills
- ITIL Consultancy (IT Consulting)
- Process Design
- Process Mapping
- Systems Implementation (IT Consulting)
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