- Copy edit reports, articles, letters and internal announcements prior to designing or submission
- Proofread all company documents using professional copy editing marks
- Copy edit reports and articles to external publications’ house standards
- Checked a complex web site for grammatical mistakes, inconsistency and designer errors

- Fit manuscripts into the publisher's template in Microsoft Word, including updating relevant sections of the template
- Input copy editor changes into book manuscripts, working from hard copy into soft copy
- When finished typesetting, proofread entire manuscript on hard copy, using professional proofreading marks

- Proofread documents for all departments
- Write and edit the charity’s e-newsletter, reaching a readership of 4,000
- Write copy for various marketing publications
- Generate gift acknowledgement letters in Raiser’s Edge
- Create mail merges and assemble information packs for new supporters
- Enter new supporter data using Raiser’s Edge, ensuring accurate records
- Keep all supporter details in the database up-to-date
- General administrative tasks, including operating the switchboard, responding to queries, keeping office supplies in stock, looking after needs of supporters and colleagues, ensuring minimal glitches in everyday operations, distributing post and preparing donations for processing

- Drafted and edited a detailed “how-to” guide for the office administrator post
- Prepare, format and proofread documents to company standards
- Maintain all office communications, including operating the switchboard and written correspondence between the company, clients and candidates
- Transferred the company’s paper filing system to the computer using Excel and Outlook
- Provide general office assistance including filing, photocopying and data entry

- Assemble newspaper pages each week using QuarkXPress
- Edit press releases for use in the newspaper
- Compose features and informative articles for newspaper supplements
- Worked part-time whilst attending university