An HR interim support and consultancy business providing organisations of all sizes with specialist HR advice based on strategic thinking, a holistic alignment with the core business, best practice and practical support.

• Assignments have been across a variety of sectors including the financial and pharmaceutical industries. Projects have included job evaluation, organisational structure and grade design, annual salary review with international benchmarking, advising businesses on the practical HR issues to be addressed in response to changing legislation and leading organisations through consultation when making changes to terms and conditions, management of a redundancy programme as a result of a site closure, contract & policy reviews, due diligence ahead of acquisitions & mergers and benefits integration post acquisition.
• Delivered numerous HR projects to businesses on a consultancy basis, managing client relationships
• Worked as a member of a team to write proposals in response to invitations to tender
• Presented proposals to potential clients in competitive situations

West Herts College 11 months

Securicor Justice Services 2 months

Jewish Care, London 3 months

Metronet SSL, London 5 months

Strategic Hotel Capital Inc, London 40 hrs / 2 months

A rapidly expanding famous labels retailer with an off-price, no frills approach, 125 stores, 10,000 employees and a turnover of £600m.

Compensation & Benefits Specialist 2002 - 2003
• Managed compensation & benefits initiatives across all business areas:
• Responsible for overseeing the day to day provision of the Company's benefits package.
• Project managed the Company Pay Review.
• Managed the relationship with benefit providers and internal departments.
• Responsible for the management, training and development of the Compensation & Benefits Administrator.

HR Project Specialist 2001 – 2002
• Project leader for the specification, selection and implementation of an HR Information System.
• Worked in a cross functional team to develop the Company website.
• Implemented an Employee Referral Programme for the cost effective recruitment of staff at all levels across the business.

HR Advisor / Recruitment Manager 1998 – 2001
• Provided a complete HR service to Head Office based employees:
• Worked with Line Managers and Employees to resolve Employee Relation issues.
• Established processes and procedures to ensure the smooth operation of the Head Office Human Resource function.
• Developed and managed techniques for effective internal and external recruitment.
• Established an exit interview process
• Trained Line Managers in interview techniques for recruitment, appraisal and performance management purposes.
• Designed and presented a new employee induction programme.
• Produced regular activity reports and metrics on all job areas.
• Responsible for managing the provision of Office Services such as the switchboard, post room and couriers.

Dixons Stores Group comprised of four retail chains: Dixons, Currys, PC World and The Link, with approximately 12,500 staff and a turnover in excess of £2b.

Retail Resourcing Officer
• Reintroduced and managed the Management Trainee recruitment process.
• Delivered the graduate brochure and application form exceeding targets and expectations.
• Generated 200% of applications target and filled all vacancies
• Worked with Line Managers to ensure availability of appropriate management and sales staff with the right skills, at the right time and in the right place.
• Supported field personnel teams with manpower and succession planning by creating and facilitating management development centres.
• Designed programmes and trained managers and field staff on structured and behavioural interviewing and psychometric testing for sales staff.
• Carried out national interviews for internal and external applicants for all levels of retail management. Devised, managed and assessed at regional selection centres.
• Reviewed and wrote the policy and procedures for recruitment and selection of staff, including the vetting of applicants to high risk stores.
Controlled and signed off the divisional management budget of £440,000 with additional responsibility for the central initiatives and group recruitment budget of £100,000. Monitored staff recruitment spend of £900,000.

Commenced one month university placement and was requested to continue for a further 2 months.
• Updated the Borough's induction programme to include new policies, procedures and information.
• Carried out general administration duties for the central training unit.
• Collated, proof read, printed and distributed ‘The Harrow Scheme’ (pay and conditions) and the employee handbooks.

Worked part time over a 3 year period in a variety of functions gaining valuable work experience.
• Responsible for financial activities including invoicing and remittances, credit control, insurances and rents, maintaining computerised accounts and banking.
• Reduced debtors from £50,000 to £7,000 (86%) over a six month period. Wrote credit control procedures for BS5750 manual and IIP training.
• Set up an office filing system and trained managers and staff .Wrote methodology for BS5750 and IIP standards.
• Worked as a telephonist for 5 months, took bookings, dealt with queries, used computerised journey planner.