Seller 274917 - Croydon, Surrey, UK
| Rating: |
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| Hourly Rate: | £22.78 | |
| Available From: | Now | |
| Overview: | Enthusiastic, self-motivated IT Trainer who has a passion for working with people looking for a training related position. I am widely experienced in training delivery, courseware development, bespoke training packages and also competent in troubleshooting and analysis. I have experience running training both in English and Hungarian. I am looking for freelance, part time, short term positions. | |
CV
| Having work experience in the public and privat sector with TAP and MOS qualification I am eligible to deliver training of the following softwares from begginers to advanced level IT, Technical trainings: • MS Office (Word, Excel, PowerPoint, Outlook) 2000, 2003 (level - expert) • MS Office (Excel, PowerPoint, Word, Outlook) 2007 (level – advanced) • Microsoft Project 2003 (level – introduction) • Microsoft Publisher 2003 (level – expert) • Microsoft FrontPage 2003 (level – advanced) • Hardware Troubleshooting (level – advanced) • Blackberry (level – advanced) • Windows 2003 (level - advanced) TRAINING TYPES • Classroom based, • Floor walking, • On-The-Job, • One-To-One • telephone conference via net meeting connection • Distance Learning I have delivered training for delegates come with different backgrounds: officers, managers from both the public sector and government sector and also prepared people for helpdesk environmental customer service OTHER TECHNICAL SKILLS without training experience • Ms Access • Windows Vista • MS Office 2007 • Dreamweaver MX |
Employment History
(Dec 2007 to Apr 2008)
Training Executive
LondonKey responsibilities: Organizing in house trainings for sales staff (new starters), maintain existing training manuals, creating reference / user guides, providing 2nd line support on RPS software
(Sep 2006 to Oct 2007)
Corporate IT Trainer
LondonKey responsibilities: delivering MS Office and other technical trainings on client site up to 15 people, developing training courses and manuals., follow up on distance learning students.
Clients I worked for: UNISON, Metropolitan Police, Boodle Hatfield, McAfee, Vanguard
(Mar 2005 to May 2006)
Customer Support Analyst
Budapest - HungaryHandling worldwide customers’ requests arrived via phone and web, troubleshooting, providing information, answering questions, follow up, preparing call for escalation if required or taking care of closure
(May 2004 to Mar 2005)
IT Trainer
Self employment, Budapest - HungaryAnalyzing training needs, developing, delivering & evaluating training programs, preparing training documents, keeping contact with clients
(Oct 2002 to Apr 2004)
IT Trainer
EDS, Budapest - HungaryDeveloping, evaluating and implementing training solutions for internal delivery, identifying training needs, generating new and innovative ideas, working on recruiting, coaching and other projects,
Professional Qualifications
| 2007 Currently sitting MOS (Microsoft Office Specialist) Master Certification exams (version: 2003) 21-23, May 2007 Training Associate Program by IITT (TAP) Certified in Training Delivery Skills |
Education
(Sep 2001 to Jun 2005)
BDF- Collage of Szombathely, Hungary
Collage Degree (level Ba) – Cultural management
Special studies: HR – thesis: Trainings in the Service of Organizational Development
Categories & Skills
Healthcare (Non-Clinical)
Categories
Skills
- Computer Support Analyst (Information Technology)
- Training (Computer Support Analyst)
HR/Training & Development
Categories
Skills
- Delivery (Training)
- IT Training Courses (Training & Development)
- MS Access (IT Training Courses)
- MS Excel (IT Training Courses)
- MS PowerPoint (IT Training Courses)
- MS Word (IT Training Courses)
- Programme Design (Training)
- Training (Training & Development)
IT & Internet
Categories
Skills
- Hungarian (Foreign Languages)

