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Printer friendly ]Seller 274311 - Bath, UK
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| Hourly Rate: | £49.11 | |
| Available From: | Now | |
| Overview: | A highly motivated, positive & dynamic leader. A clear communicator and outstanding motivator with high-level internal/external relationship management. A driving force for service transformation. | |
 : Hourly rate shown includes a discount of 15% for registered charities. |
CV | 
SkillsCV
| A highly motivated, positive & dynamic leader and a principled & inspirational manager; strongly driven to achieve outstanding results. A clear communicator and outstanding motivator; articulate and very encouraging of others; coupled with high-level internal/external relationship management. A driving force for service transformation: makes things happen and perseveres through difficulty. Reliable and conscientious with a track record of delivering high-quality and cost-effective operations. Corporate player: operations and central department experience. |
Employment History
(2007 & ongoing)
Freelance
Freelance business development, interim management, change programmes and consultancy for not-for-profit and public sector health & social care organisations
(2002 to 2007)
Director
Directors of: Performance Management; Business Planning; Business Development
(1999 to 2002)
Operations Manager
National Schizophrenia FellowshipOperations Manager, Director of Operations (South), National lead for Early Intervention, Director of Operations (South & Southwest)
(1992 to 1999)
Bank Worker
RNIDBank worker, Project worker, Project Manager, Registered Manager.
Professional Qualifications
| 2006 – Ongoing Warwick Business School, University of Warwick. Masters Degree in Public Administration (MPA) November, 2006 Leadership Trust – Leadership in Management 1999 - 2006 Internal courses/management development – Rethink. 1994 - 1995 NEBSM Full Certificate in Supervisory Management City and Guilds Advanced Care Management (325.3) 1987 - 1990 University of Plymouth – Top IIi BSc (Honours) in Applied Geology 1984 –1986 The Blue School, Wells, Somerset. 3 A-levels 1974 - 1984 The Cathedral School, Wells, Somerset. 9 O-levels, 2 CSEs |
Achievements
| Project Management and Delivery ▪ Service transformation (including Lean/Kaizen) delivered for NHS customers and major service improvement programmes for national NGO accounts. ▪ Strong Project Manager, with well-developed people skills and high-level theoretical backing; Critical Path Analysis, Dependence Analysis Critical Chain theory (including Theory of Constraints and Buffering). ▪ Rebuilt business development team, resulting in fuller engagement with internal consumers. Significant improvements in business unit turnover and conversion rates of tendering to contract. National programme of skills development for every operational middle manager. Services Marketing and Information Management functions established. ▪ Developed and implemented performance management system from scratch. Delivered successful project in the face of direct opposition from many of the intended consumers; who said it could not work. Within three reporting cycles even the most ardent critic acknowledged it delivered significant benefit to them alongside value for the corporate centre. Leadership ▪ Led NSF’s South/Southwest Directorate. 450 staff and over 200 regular volunteers in diverse service portfolio. £13million budget. ▪ Delivered considerable financial surplus every year to central reserves (over and above meeting contribution to central and regional costs). Lowest rate of housing voids, the second lowest 120-day debtor rate and the lowest debt write off in the organisation. ▪ Achieved a 60.58% growth (80% against baseline) over four years, with annual growth of: 10%; 13%; 22% and 20% respectively. Also led national programme for Early Intervention in Psychosis – later taken up by DoH. ▪ Experienced crisis/on-call manager – including firearms incidents. Change Management ▪ Positive management of significant structural change including establishing new cultures. Received special payment in recognition of work on organisational re-design and implementation. ▪ Re-branding of national charity - lead player with responsibility for decisions across functions throughout programme. ▪ Developed values-based performance management system– praised by national Adaptive Performance Management Forum as “ahead of the pack”. Culture change agent for acceptance of performance management. ▪ Co-ordinated development of new model of care (Early Intervention for Psychosis), presented work to international technical conferences for Rethink. Work later recognised as best practice by DoH. Relationship Management ▪ Resource broker; negotiated national programme of skills training from pharmaceutical partner at nil cost. ▪ Negotiated gratis CBT training; and significant discounts from specialist national training provider. ▪ Very well developed team, peer and senior relations internally. Supported higher delivery against target than any other Director. ▪ As Trustee of a local mental health charity built confidence of Board (coaching, mentoring and planning) for a wide-ranging organisational review. Led implementation of substantial change to organisation focus and practice. |
