5 Programmes including:

• Confidence Building Blocks
• Personal Assertiveness at Work
• Assert Yourself
• Breakthrough Workshop


Testimonials:
“Very interesting and thought provoking”, I am looking at my problems in a different light, I feel I am changing my negative thought patterns. I am more confident that I can move forward”.

27 Programmes including:

• Professional Flash Reading Course (speed reading)
• Dealing With Life Change of Circumstances
• Personal Assertiveness at Work
• Practicing NLP for Beginners
• Make it Happen with NLP
• Breakthrough
Testimonials:
“Excellent course with useful practical techniques and relevant personal advice”, “everything was fascinating, in fact, has turned out to be life changing for me”, “ The tutor was inspirational, I trusted her completely”.

I was offered a promotion and higher salary back at the DSG
My focus was on customer satisfaction. The idea was to build up trusted and positive relationships with new and existing customers, for a continuous generation of revenue as the satisfied customers returned again and again wanting our products and services. I took complete ownership of my customers from meeting to close the deal, deliverance and pos sale/service customer service.

I took my students through the Portuguese A level learning journey, completing the cycle with the A level exams, when they left for a bigger and brighter future.

I was responsible for the HR process and procedures at branch level. That involved interviewing and selection of employees, helping with their queries, organizing training schedules, responsibilities definition, helping with credit accounts and liaising with head office

I looked after accounts from international/national agents, sending tourists in their Brazilian and/or Rio discovery journey.

I was responsible for the stock control procedures