Reporting to the Divisional Director HR and Group Financial Controller. Responsible for the people aspects of a regional finance office closure affecting 40 civil servant employees.
• Successfully redeployed affected staff and avoided compulsory redundancies.
• Ensured full compliance with Cabinet Office Protocols.
• Effectively managed Trade Union consultations.
• Supported senior management providing best practice advice.
• Designed and delivered outplacement support for employees.
• Liaised and negotiated with other government departments and local employers to facilitate appropriate transfers.
• Established communication strategy and forums and employee support events.

Various Public and Private Sector Assignments
• Chair, Interviewer and Assessor conducting competency based interviews and assessments nationwide for volume campaigns and senior appointments.
• Provided guidance in best practice and legal compliance to panel members.
• Conducted group exercises, job simulations and psychometric testing, compiling and completing all relevant reports, for assessment centres and provided feedback to candidates and clients. Involved in post exercise discussions and salary decisions.
• Conducted application form sifts, telephone interviews, exercise marking, invigilating, outplacement sessions.
• Attended benchmarking meetings with Capita clients and colleagues.
• Ensured all aspects of candidate care, client satisfaction and legal compliance.

• HR policy review and redesign
• Conducted Training Needs Analysis and implementation plan
• Design and analysis of HR customer service questionnaire and strategy to address outcomes.

Reported to Strategic HR Manager. Commissioned to conduct Training Needs Analysis for the Children and Families Department in light of the Every Child Matters Programme across the Children and Young People’s Workforce.
• Conducted interviews and focus group meetings across the department.
• Researched and produced report to identify training needs in line with statutory requirements.
• Attended departmental board meetings to make recommendations and gain agreement to proceed.
• Designed and delivered training programmes for management teams.

Responsible for a team of 11 recruitment consultants to deliver recruitment and assessment function to agreed service levels.
• Responsible for senior appointments.
• Lead on internal and external stakeholder relationships.

Lead a team of 7 HR consultants to provide expert advice, review and develop HR policies and protocols.
• Reviewed the implications of Police Reform for the CPS.
• Lead CPS representative for Professional Skills for Government (PSG).
• Project managed the overhaul and redesign of the CPS HR policy and guidance manuals and ensuring policy and procedures are legislation compliant and give regard to diversity.
• Delivered strategic resourcing solutions for senior appointments.
• Lead on consultations with Trade Union, senior management and key stakeholders.

Reported to Head of HR. Successfully completed a significant piece of primary research into the legal issues around redundancy and redeployment. Wrote and implemented the subsequent HR Policy for this central Government department.
• Responsible for conducting the formal consultation process in liaison with the Chief Executive, HR Director, Head of HR, Trade Union representatives and staff.
• Responsible for gathering and responding to comment from the Board, Senior Management, Trade Unions, Cabinet Office and other relevant organisations.
• Managed the people consequences of structural change meeting staff and senior managers to support and guide through the change process.
• Designed and managed the procedures and processes to ensure redeployment of staff within the organisation and externally.
• Presented the policies and provided training to the HR community.
• Designed and wrote best practice guidance for managers and information booklets for employees.

Responsible for the management, motivation and training of eight HR Consultants to deliver internal and external recruitment solutions to a complex and geographically diverse organisation.
• Attended long list and short list meetings for senior appointments to provide advice and guidance to the senior managers and board members on the panel.
• Responsible for configuring senior appointment interview panels to ensure diversity and established relationships with Civil Service Commissioners and Non-Executive Directors.
• Liaised at all levels and developed relationships with heads of department, line managers, satellite offices and third party suppliers.
• Responsible for taking appropriate action in response to Appeals and Employment Tribunals.
• Designed and delivered training to team and assessments for departmental recruitment.
• Conducted procedural reviews and analysis to measure performance.

• Responsible for a newly acquired high profile account. A start-up public office required to deal with sensitive public office investigations.
• Designed and delivered a strategic recruitment solution for all business units, disciplines and levels.
• Designed a competency-based framework for application forms and interviews.
• Regularly liaised with HR Director and CEO to monitor and review budget and service levels.
• Provided a high degree of support and flexibility and made successful introductions to other parts of the Capita Group.

• Provided full recruitment and selection support to managers across all business units. Conducted interviews, performance and development assessment centres.