Business Analyst and Technical Consultant, Major service delivery project. Everything from high-level requirements and workshops through technical functional specifications to analysing C code and Informix stored procedures. PRINCE2 environment.
Process definition and Functional Spec for Integration of Command & Control with Airwave Radio System.
Geospatial: New Gazetteer and Digital Mapping: investigation of data, processes, requirements and functional specs, procurement ITTs and Supplier selection inputs. OS and NLPG.
Existing C&C: process requirements and interface specifications for several enhancement releases.
New Command & Control procurement: Coexistence process investigation, technical feasibility study, reverse engineer data dictionary from schemas and database.
Methodologies: Telelogic System Architect CASE, UML, Data/class modelling, .NET, Workflow.

Working with Service Delivery Architects, analyse c 500 applications and existing data/process collateral to construct capability, interface, and stakeholder models in ARIS.
Methodologies: ARIS Web Designer and Toolset, Visio, Access, Clarity, etc.

Working with Design and Architecture Groups, run Workshops, delivered 4 HL and Functional Process Designs using Use Cases, Sequences and BPMN. System Architect and Casewise CASE tools.
Reviewed Corporate Business Requirements, conducted Stakeholder negotiations, workshops, and presentations.
Methodologies: Casewise, Telelogic System Architect CASE tool, UML, Use Cases, BPMN, Visio, CMM Level 2.

Working with Service Delivery Architects, delivered process upgrades to Retailer Audit and systems for EPOS Retailer Inspections.
Streamlined PMO CCB processes to reduce the backlog of Change Requests and Test Incidents to maintain Lottery Regulator compliance.
Deliver Feasibility studies on new Change Requests.

Represent UBICS to Client.
Put in place new business processes covering system management, fault and enhancement processes, and UAT to meet Business Requirements.
Managed resolution of invoice calculation/creation problems.
Directed and led the Development Team in India to produce reverse-engineered As-Is system process maps, data descriptions and operational procedures for business-critical logistics applications.
Methodologies: PRINCE2, Casewise, ASP.NET, SQL 2000, UML, XML, Visio, Telelogic System Architect CASE tool, CMM.

Conducted Requirements and Process Workshops.
Board Presentation and Global e-Commerce Web Portal proposal, processes, content management and data and process design.
Methodologies: Telelogic System Architect CASE tool, UML, Prince2.

EU CRM/ B2B e-Commerce, 9 EU countries. Outsourced developers and Op Support. Full lifecycles. Lead Analyst for UK. Defined methods then carried out all tasks from analysis with Business Users through e2e process mapping to EAI design and UAT to deliver a new sales channel and major business growth. Defined data interfaces with all Enterprise systems such as Billing and AR. OFCOM Regulatory compliance. Authored User Guides and procedure manuals, trained Customer Services staff.
At Director’s request was Test Manager and Subject Area Expert to the 9-country EU Programme, focusing on processes for telecoms PTT and national Regulator compliance.
Directed and delivered UK CPS upgrade, on time, in budget.
Technologies: Visible Analyst and Telelogic System Architect CASE tools, ARIS, Visio, e-TOM. UML, J2EE, Java, Webmethods, XML, FTP, VPN, Remedy, Oracle DB/ Discoverer, TOAD, PGP, Nortel and Siemens switch

Reengineering of 10 EU Sales Compensation systems into a single-process Enterprise-wide Web application.
Authored Business Requirements, Process Model, Data Model and detailed process step-by-step calculations, documented existing processes, conducted Gap Analysis. Reviewed EAI processes to supply data to/from Order Management, IOA, Billing, Revenue Share, Oracle A/R.
Technologies: e-TOM. ARIS, UML, SSADM, Telelogic System Architect CASE tool, Oracle DB, Oracle A/R, Oracle CASE, Oracle Discoverer, Excel, Visio.

Telecoms Companies:-
BT, MCI Worldcom, COLT (each several repeat businesses), Nortel, AT&T, Mercury, Global Crossing.
Others:-
SAIC consultancy, Albany Life insurance, Procter & Gamble.
Public Sector:-
Inland Revenue, Post Office, Met Police, ODPM, DWP.