Researching, sourcing and advising on accommodation options for those leaving HM Forces. I work specifically with those detained in the Military Corrective Training Centre in Colchester and also with those in the wider Colchester Garrison. My role entails key working, assessing needs, signposting, giving housing options presentations, representing the Joint Service Housing Advice Office and SPACES at local events and compiling statistics for the MOD.

Organising and servicing Council meetings. Responsible for all general administration including parish records, finances, budget (£50,000) wages, accounts and website. Management of the cemetery, allotments, dock, recreation ground, pavilion and amenity pool, monitored contracts and contractors and staff.

Advised tenants and the general public on all aspects of Tenancy and Estate management, Benefits and Housing legislation and other Colchester Borough Councils policies; managed, supervised and trained new and temporary members of staff; worked with vulnerable adults, within data protection and with confidential information; created databases and audit trails; liaised between tenants and contractors; took witness statements in anti social behaviour and domestic violence cases; general administration.
Customer Services representative on: Call Centre Health and Safety Planning Task Force and Forward Planning Business Strategy Task Force.

Organised and serviced public and committee meetings; oversaw budgets; planned events, competitions and presentation ceremonies; managed publicity; designed and wrote newsletters and training courses; recruited and trained new and existing tenant representatives; liased with outside agencies including Police, Fire Service, Councillors, contractors, other departments within the Council. Researched Housing and related legislation on the internet and in Government White/Green Papers. Member of the Women’s Equality Task Group, represented women’s issues on the Equalities Task Group.