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HomeSeller 273130
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Seller 273130 - Halesowen, West Midlands, UK

Rating:
Unrated (New)
Hourly Rate:£55.56
Available From:Now
Overview:I am an experienced Project Manager at senior level. I also have extensive experience of performing at a senior level both operationally and managerially.

[ Top | CV | Skills ]

CV

I have worked at senior management level now for over six years providing support and leadership to staff I have managed and to my peers at the highest level.

Previous posts I have held offered me the opportunity to gain wide ranging skills and experience with line management responsibility for teams I was directly involved in, and also for those teams I was responsible for when acting as Project Manager of key specific pieces of work and as a Senior On Call Manager for the Trust.

As Divisional Manager for Medicine at City Hospital, I led on all issues directly related to the management of capacity, but also provided operational and business support to the Medical Assessment Unit and A&E Department.

This role includes responsibility for those areas to run efficiently and effectively on a day to day basis, achieved by working alongside the medical and nursing leads, but also to have the ability to influence when and where necessary with regard to future service strategy and planning. I have responsibility for budget management, performance targets, i.e., delayed discharges, delivery of the 98% A&E 4-hour target, recruitment and retention, as well as all matters directly related to staff performance including PDRs, sickness absence reporting and standard setting.

Employment History

(Feb 2008 & ongoing)

2010 Project Officer

Responsible to the Head of Capital Project, I am a key member of the 2010 project management team and contribute fully to the deliverables of the estates and technical workstream from OBC development through to preferred PFI bidder stage and lead on the full range of project management duties associated with the estates and technical components of the development of a major PFI


(Feb 2006 to Feb 2008)

Divisional Manager – Medicine and Emergency Care

Birmingham

Responsible to the Divisional General Manager for Medicine and Emergency Care, I led on and held full responsibility for capacity management and business/operational management support to A&E/MAU. This included direct line management of the Bed Management Team and Service, and the Discharge Liaison Team and Service. Part of my remit was to ensure that services were not only delivered to a consistently high level, but that service improvement was a continuing theme throughout the business planning and strategy for both services. I had direct contact with Consultant colleagues and their teams, ensuring that wherever possible, patients received the highest level of care by timely admission and discharge. Managing and delivering successful and associated projects within this role, was one of my strengths and where I believe I excelled.


(Jun 2002 to Feb 2006)

Service Development Manager

Birmingham

Cross Site, Sandwell and West Birmingham
Responsible to the Director of Development and as the Trust’s Service Development Manager, I am actively involved in service development and implementation. This for the first twenty-two months I have been in post was predominantly around the replacement of A&E services at Sandwell Hospital, with the development of the Emergency Services Centre, which opened to patients on April 18th this year.

I had direct responsibility for securing the engagement of Clinicians, nursing staff, management and groups of staff at all levels across the Trust and PCTs, to develop the design and layout of both the building itself, along with new models of care. I also undertook the role of Commissioning Manager for the whole process around the transition of services into the new Centre, along with the procurement of new equipment required for the building.


(Aug 2001 to Jun 2002)

Senior Bed Co-ordinator

Hospitals NHS Trust, Birmingham

Responsible for the management and allocation of beds to both emergency and elective patients requiring admission, as part of the Bed Management Team. I also organise and manage the annual leave and sickness records for all of the Operations teams, as well as the shift rota for the Bed Management Team. I respond to complaints on behalf of the Operations Manager, and submit weekly, monthly and annual statistical reports as required, to the Operations Manager, Clinical Director for Emergency Care and the Consultant for Emergency Care. I am an authorised signatory, and responsible for any requistion or stock orders as necessary. The management of necessary training, courses and study leave for the Operations Teams is part of my remit, as is PiMS training for the Bed Management Team.


(Jun 1997 to Aug 2001)

Bed Co-ordinator

City Hospital NHS Trust, Birmingham

To manage the allocation of beds to both emergency and elective patients requiring admission, as part of the Bed Management Team. Organise the shift rota for the Bed Management Team and collate and report statistics to the Line Manager as and when requested.


(Jul 1997 to Jun 1997)

Auxiliary Nurse

Dudley Road Hospital,, Birmingham

Provision of nursing support to qualified staff in the delivery of care to in-patients. Ensuring that patients were treated with dignity and respect at all times by recognising their individual needs, and working within their planned care as part of a multi-disciplinary team.


(Jan 1985 to Nov 1986)

Accounts Assistant

Horizon Holidays Ltd.,, Birmingham

Assist the Foreign Accounts Manager with the day to day management of all customer accounts and credit control. Ensuring brochure and special deal prices were accurate. Also responsible for the calculation of weekly aircraft occupancy data and surcharge levels.


(Jun 1982 to Sep 1983)

Junior Assistant to the Chief Accountant

Sandwell Metropolitan Borough Council,, West Bromwich

Provided clerical support to all Accountants and Chief Accountant as required, to ensure public service funds were recorded accurately. Also responsible for the Miscellaneous Suspense account.


(Jun 1980 to Jun 1982)

Cashier/Counter Clerk

Sandwell Metropolitan Borough Council, West Bromwich

Responsible for recording and receiving monies/payments for all general rates, mortgage, housing rents and other miscellaneous payments, either through the post or from one of the local housing offices as part of the Counter Team

Education

( 2002 to )

PRinCE2 – Managing Projects in Controlled Environments – Foundation
- Passed


( 2000 to 2001)

Open University/DeMontford University/Consortium of Birmingham

MESOL - achieved Postgraduate Diploma in Managing Health Services - Passed with distinction


( 1997 to 1998)

Various ‘in-house’ training courses in Microsoft Office applications, such as Word levels I and II, Excel level I and Patient Information Management Systems


( 1994 to )

NVQ levels I and II in Direct Care. One of the first auxiliary nurses to do so at City Hospital.


( 1981 to )

Warley College of Commerce and Technology

BEC National Diploma in Business Studies. Passed with credits.


Key achievements

• I led on the management of the transition of Laser services from the private sector to the Trust in 2006, and supported the service managerially post-transition
• I provided interim management support to Oncology services on the City Hospital site prior to transfer of the service to another Division within the organisation in July 2007
• I led and facilitated the closure of a Neurology/Rehabilitation Ward and work around improving the average length of stay and management of the patient pathway for those patients, including the Multi-Disciplinary Team process at ward level and the creation of a virtual ward to better manage neurology outliers.
• I led and facilitated the closure of an Isolation Ward whilst the area was upgraded. This included overseeing the management of patients requiring side rooms whilst the ward was closed and liaison with colleagues from the Capital Projects Team to ensure the ward was re-opened successfully upon completion.
• I led the Reconfiguration Project Team for the Medical Assessment Unit, to expand and improve both the service model and physical environment for all medical assessment and admissions through A&E and MAU thus allowing an increased throughput and improved patient flow
• I led and facilitated the closure of a Geriatric In-patient Ward including all work around improving length of stay and management of patients requiring rehabilitation.
• On behalf of the Division, I led and managed the reduction of delayed discharges on the City Hospital site to an all time low (from 60+ per week to a sustained level of circa 10 patients per week, recognised by the Strategic Health Authority as a key improvement)
• I led and facilitated the work around reduction in length of stay on the City Hospital site with the Bed Management and Discharge Liaison Teams
• I restructured the Discharge Liaison Service with the development of two new roles which improved the management of planned discharges, processes and systems, whilst developing best practice for the service
• I was the lead for the Development of the MAU clinics and having completed the first phase, continued to work with senior colleagues beyond the original scope of the project brief to complete the work to expand and develop future models

[ Top | CV | Skills ]

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Administration Support

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Engineering & Technical

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Finance & Accounting

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Healthcare (Non-Clinical)

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HR/Training & Development

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Management Consultancy

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