Selected for this contract to provide 3rd level support to multiple in-house project deployments in Test, UAT and Live environments.
Built multiple Windows 2003 Servers – On Physical and VMware ESX Hosts.
Prepared Technical Installation documentation for deployed systems
Automated Win2003 build.
Provided 3rd line support to business, supporting multiple server domains – UK Wide.
Installed and configured upgraded HP System Insight Manager (SIM) to BarclaysWealth UK Server estate.

Selected for this contract to perform migration of legacy school infrastructure to new supplier - Dell Computers.
Played a key role in planning and authoring of technical specifications for new network.
Created Windows Server 2003 build process with Business Desktop Deployment 2007.
Built 240 new Windows 2003 Servers for central and remote (school-based) deployment.
Supported 11,000 user migrations to Active Directory & Exchange 2003.
Configured secure Group Policy Rules
Installed and configured Microsoft Operations Manager 2005 / Windows Software Update Service WSUS3.
Quality checked deployment of Windows2003, DFS, Antivirus installation, Exchange 2003, VPN Infrastructure.
Prepared technical documentation & scripted procedures for ongoing managed service.

In my role as Project Manager, I was responsible for my team of 12 to design, test and implement a major Common Operating Environment upgrade to NAG’s 11000 desktop computers throughout the UK.
Responsible for the project budget (£2m+), producing financial plans and reports, chairing progress review meetings, meeting with senior and departmental staff throughout the UK and assisting in selection of 3rd party suppliers.
The mandate was to analyse the current systems, test all applications against the new platform and rollout the change whilst minimizing disruption to the core business.
Instrumental in driving application consolidation programme, reducing desktop applications from over 5000 to less than 300.
Overseeing the testing, authoring of handover documentation and delivery of transition services to business-as-usual support staff.
Pivotal role in leading and mentoring junior team members.
In my role as Project Lead, I was responsible for the lifecycle of a Network Server Migration Project. My team upgraded/consolidated 350 NT4 Servers to Windows 2000/2003. Utilising the banks internal methodology for the project planning process and delivering to multiple bank sites throughout the UK.
Assisted in the resolution of post-migration issues, providing 3rd level system technical/security support.

• Successfully migrating user accounts from legacy email systems to Exchange 2000 in this contract role. Supporting users on Active Directory, Exchange 2000 and 5.5, Notes Mail and cc:Mail utilising the Remedy fault logging system.
• Proactively recommending automation of account creation to improve operational efficiency.

• Selected for this contract to perform migration of Lotus Notes Email System to Microsoft Exchange, for 1,100 users based in three sites. Identified as having exceptional skill replacing existing Project Engineers allocated to the project.
• Played a key role in planning and authoring of technical specifications.
• Built replacement email NT4 Servers and migrating of data.
• Authored full Disaster Recovery process.
• Provided support for Network, Email, Internet and backup infrastructure until transition to support team.

• Headhunted for this position acting as site lead for email migration project.
• Desiging migration plan, installing new exchange site in multiple locations across the US.
• Selected to deliver additional project in New Jersey delivering RightFax Gateway for 1,800 users, Microsoft Proxy Server and Websense for Proxy Monitoring

• Successfully scripting and testing software installation builds on new production computer systems in this contract position.

• Delivering seamless upgrade of Global Mail backbone infrastructure (Hardware & Software) in 20 countries throughout the world.
• Sucessfully providing 3rd-level global support for the email system (60,000 users).
• Instrumental in restructuring operating procedures for the 24/7 Email System Support Centre.

• Acting as IT Security Consultant analyising, reviewing and enhancing network security

• Successfully migrating 700 MAC based MS-mail users to PC based Microsoft Exchange email system.
• Providing day-to-day 3rd line email support.