. Training

1983 -1991 Sales training Rawlplug

1993 Sales and Sales Management, John Digby

1994 Key Account Management, John Digby

1995 Specification Selling Howitt Associates

1995 Microsoft Word, Excel, PowerPoint and Access Solaglas

1996 General and Strategic Business Ian Botterill/

Management and Development Ashridge

1997 Business Planning, Project Management Tom Peters Group

1994-1996 Service Strategy Service Management

1994-1997Business cost/effectiveness Solaglas

1994-1997 Quality on time Solaglas

1998 Partnering in the Public Sector Allen PLC

2000 Construction Industry Best Practice C.I.T.B.Galliford,

Defence Estates

2001 Construction procurement strategy Construction

Industry

Best Practice Programme

2001 Key Performance Indicators/Performance measurement Building Software

2002 Sustainability CBPP

2002 Qualified as a Benchmark Index assessor BCCI & CBPP

2002 Construction Excellence - partnering framework and

implementation, lean thinking, integrating the

supply chain, Enhancing construction productivity CBPP

2002 Qualified as Benchmark Index Assessor CBPP/BRE Watford

2002 Qualified as Authorised Best Practice Advisor CBPP/BRE Watford

2003 Trained as a Best Practice Explorer Implementor CBPP

. Education

6 'O'Levels (English, Maths, Geography, French, Art, Woodwork - Kings Heath Grammar Technical School

1 'A'Level (Art)- Kings Heath Grammar technical School

Certificate of Pre-Diploma (Art) - Bournville School of Arts and Crafts

BA(Hons) Visual Communications - Wolverhampton University

Relevant Career to date

. Construction Industry Best Practice Programme

June2001 - Current

Secretary

Ÿ Elected to the new position of the West Midlands Office in order to establish the initiative within all tiers of the construction industry supply chain. The mission is to provide assistance to members to help them improve practice and collaboration resulting in greater levels of client satisfaction and reduced building programmes and costs.

Ÿ The position affords me contact with an enormous proportion of the construction fraternity at all it's levels on a regular basis.

. Marketing Solutions in Construction

October 2002 - present

ŸSpecialising in Best Practice implementation

ŸUndertook a commission from CBP to develop a marketing module for role out to the National advisor network

. The Forward Industrial Products Group Ltd

November 2001 - August 2002

Marketing Director

ŸResponsible for the direction of the groups sales and marketing activities

ŸCo-ordinated marketing for 4 independent companies, 13 sales people on three sites

ŸDeveloped business plan, website, lead generation systems and sales reporting systems

ŸWrote marketing and business plans for a revolutionary range of Fixings called Uni-Screw

ŸReason for leaving - the clash with my work in Best Practice Club

. The Linford Group Ltd

August 2000 - August 2001

Marketing Director

Ÿ Main board position, managing a team of three people.

Ÿ Charged with the responsibility of increasing the company's profile, profit and volume in the West Midlands area

Ÿ Responsible for the operational marketing roles for the four divisions Building, Interiors/small works, Restoration, Workshops.

Ÿ Achieved an increase in Group turnover from £17.5 million to £25 million in one year. Forecast £35 million year two and on course.

Ÿ Changed the mix of business in building from low profit high cost traditional work to low cost certainty of profit Design and Build

Ÿ Changed the mix of business in Interiors and increased turnover by 76%, whilst reducing cost.

Ÿ Introduced forecasting mechanisms to visualise prospective turnover and profit.

. Allenbuild (West Midlands) Ltd

August 1997 - August 2000

Marketing Manager, Midlands Region

Ÿ Developed and implemented marketing strategy to enhance its' business in development and social housing markets and to expand into commercial markets.

Ÿ Extra responsibility as part of a national 6 person team, for the development of national clients and developed partnerships with major house builders such as CALA Homes.

Ÿ Lead the team into the Train and Build market sector securing ground breaking projects with Trident HA.

Ÿ Achieved business growth from £4.7million to £17million (mainly due to a merger of the two midlands offices) in three years by effective client and consultant targeting and development of a marketing culture within the business based upon best practice and partnering.

. Elumin U.K.

March 1997 - July 1997

UK Marketing Director

Ÿ Responsible for the U.K. launch of a revitalised range of triple glazed aluminium windows involving:

Ÿ market research and product testing

Ÿ Market testing

Ÿ Market profile origination

Ÿ Project submission material

Ÿ Product Pricing strategy

. Solaglas Ltd

Jan 1991 - March 1997

National Accounts Manager, Industrial Products Division - Dec 1996 - March 1997

Ÿ Responsible for producing and implementing a sales and marketing plan for the Automotive industry, by effective customer targeting, servicing and account management through individual effort and via a team of internal sales people.

Ÿ Achievement

Promoted Sekurit through a series of roadshow seminars securing opportunities to bid for business.

. Sekurit UK - part of Solaglas-St Gobain

Jun 1996 - Dec 1996

Marketing Manager UK Off Highway Vehicles - Jun 1996 - Dec 1996

Ÿ Working in liaison with European Manufacturing plants for the launch of product into the UK, targeting major users such as JCB, Caterpillar, John Deere, Massey Ferguson and New England etc. understanding needs such as JIT supply, controlled off site manufacturing and component assembly.

. Solaglas Ltd

Jan 1991 - March 1997

Divisional Sales Manager, Southern Installation Division - Jan - Jun 1996

Ÿ Responsible for the reorganisation of two former regional sales forces into one. Subsequently the structuring, direction and change programme.

Ÿ Achievement

Ÿ Reduced the size of the external sales force from 36 to 14 with less than 5% loss of turnover, supported by the setting up of estimating centres and database marketing.

Regional Sales Manager - Jan 1995 - Jan 1996

Ÿ Responsible for the sales activities across Flat glass, Processing, Installations and Specifications in the Western region including sales and marketing line management of 14 businesses, managers and sales people.

ŸAchievements

Turned £2.8m loss into £.75m profit by key account initiatives that changed product mix and focus on profitable key accounts. Reduced turnover from £47m to £42

ŸEstablished Telesales and Marketing teams whilst reducing cost of the external sales activity.

Lead an account management team to secure £1.5m key account.

. Solaglas Ltd

Jan 1991 - March 1997

Sales Development Manager - Jan 1991 - Jan 1995

ŸDeveloped an effective sales approach by the direction, training, motivation and co-ordination of the regional and national architectural businesses.

Ÿ Achievements.

1993 - Developed and focused new business service to capitalise on refurbishment and maintenance

Achieved £3m incremental sales.

1994 - Managed a £2m p.a. aluminium fabricating business through crisis, back to profitability in a 6

month period in a caretaker general management role.

1994 - Launched and lead the Solaglas customer service and business re-engineering

programmes, working closely with the Tom Peters group to put resources where they do most good

and with Service Management Group to develop service culture.

1992 - Group achieved conversion rate improvement from 6% to 22%,

119% Sales increase to £23.5 million whilst reducing overhead and the number of operating

locations.

1991 - Achieved a step change in culture as a springboard to improve performance and re-market the business

. Rawlplug Co Ltd

Jan 1987 - Dec 1990

Product Manager - Jan 1990 - Dec 1990

ŸResearched, Developed, marketed and sold a range of fixings to the PVC-U window market via the U.K. Sales force

Ÿ Achievement

1990 - Exceeded the yearly sales target by 124%

Sales Manager - Jun 1988 - Dec 1989

Ÿ Responsible for developing sales into major construction projects by individual effort and via a team of 4 salespeople and 40 key distribution accounts.

Ÿ Achievement

1989 - Top Sales Manager with 147% growth.

1989 - Achieved the company's largest order from a major project. (£750k)

Sales Executive - Jan 1987 - Dec 1987

ŸPenetrated the U.K. Curtain Walling market by individual effort and by developing the capability of the U.K. Sales force.

Ÿ Achievements

1987 - £2 million incremental sales in value added products.

1987 - Top sales executive at 144% of target