Summary

An experienced degree educated manager with proven technical, project, and resource management skills. Experienced in full budget responsibility for multi-discipline teams of up to 200 Engineers and annual budgets of £18M. Has held full product development lifecycle responsibility (from inception through to manufacture and deployment) for complex electronic products and systems.

During the last 7 years has: -

· Infused with energy and enthusiasm the multi-discipline engineering teams who successfully developed Fujitsu's FBX-Access SDH product family, from award of contract through to integration and deployment. Through the application of planning, critical path analysis and 'mind set' changes achieving timescales initially believed impossible, beating the competition to market and thus securing 100% of a contract worth £100M pa.

· Lead the multi-company (BT, Alcatel, Fujitsu), multi-discipline 'Service Solution Design' team responsible for the design and rollout of the BT ADSL Services, Network and OSS. Built on this foundation Fujitsu now supplies 50% of the equipment needed for BT's 'Broadband Britain'.

· Successfully managed several major development projects with budgets of up to £30M, aggressive timescales, and development teams of over 200 software, hardware and verification engineers in both Matrix and Hierarchical management structures.

· Championed major change programmes to meet the business objectives of improved time-to-market through the introduction of major design process and culture changes.

Skills

· People Centric Resource Management

· Project Planning & control

· Requirements Analysis & Management

· Formal Project & Programme Management Techniques

· Qualified Prince2 Practitioner (P2R/021525)

· Budget Setting & Control

· Contract Management

· Change Management

· External Customer Care / Management

· Supplier Management

· Project Risk Management

· Technical Leadership & Problem Solving

· Commercial & Business Acumen

· Product Development Lifecycle

· Manufacturing Introduction

· Goal Setting, Coaching & Appraisements

· MS Project, MS Office

· Telecommunications Expertise

o SDH / PDH / ATM

o Microware Radio

o Access Systems & Infrastructure

o Passive Optical Networks

o xDSL / ISDN / PSTN Services

o Datacoms Networking

Career History

Fujitsu Telecommunications Europe Ltd (FTEL) 1986 -2002

Engineering Director - Advanced Trans. Systems 1998 - 2002

Director of a Business Unit with responsibility for development, product management and P&L for advanced transmission products. The role included the Programme Management of several major new product developments and the management of 3^rd Line support to existing products. Direct responsibility for all the development and Product Management resources that included mechanical, electronic, embedded software, applications software, validation, environmental verification and support engineers. In addition to the development aspects the role included responsibility for, budgets, people management, Maintenance of BU Quality Accreditation (ISO9001, TickIT), 3^rd Party Suppliers, product collateral, customer documentation, manufacturing transfer, cost modelling, bid management, design quality and customer liaison. Major achievements included: -

· Changed the engineering culture enabling the coordination of previously disparate design teams into a unified team, with a common development plan, clear goals and a strategy to minimise time to market. Fostered a culture of mutual support and co-operation within the development teams enabling the realisation of a goal previously thought unachievable. This enabled a major Fujitsu product to enter the market first, ahead of schedule; competitor withdrew giving FTEL 100% of a £100M per year contract.

· Implemented significant cultural change through the introduction of automation into all aspects of design verification testing. Facilitated and encouraged the development of new automation skills within the test team. This achieved an estimated 6 months improvement to deployment timescales.

· Business analysis ofthe sales potential of different customer requirements, developed business cases and prioritised developments to maximize sales. This enabled the business to take significant market share from an incumbent in a market segment worth £12M pa.

· Expanded the development team from approx. 100 to 180 Engineers, ranging in Skill levels from Chief Engineers through to Technicians. Encouraged personal development programmes and enabled individuals to grow within the organisation. Corrected several historical inequalities in remuneration packages within the team. Losses were constrained to less than 6% at a time of substantial growth within the industry.

· Through weekly reports to the General Managers, monthly reports to the Managing Director and quarterly reporting to executives from the parent company secured on-going funding for major product enhancement programmes.

· Introduced major improvements to the design process through the formation of a 'Systems Team' and ensured its acceptance through consultation, mentoring, and team coaching.

· Changed the engineering spend culture to ensure multi-million pound development spend covering contractors, training, materials, capital and travel remained within budget.

· Introduced new programme and project management processes to better match the change structure and needs of the company enabling greater visibility of progress, risks and deviations and thus providing enhanced management reports and improving opportunity for management intervention.

Senior Product Engineering Manager - Access Networks 1990 -1998

Reporting to the Engineering Director, responsible for leading a team of Product Engineering Managers whom matrix managed the development of new products. The role of the Product Engineering Manager was to champion their products, through the complete development product life cycle, be the 'Design Authority' and be the customers technical interface. Major achievements included: -

· Lead the joint BT / Alcatel / Fujitsu Technical Solution Design team which analysed the business requirements and defined the solution for trials and deployment of 'Broadband Britain'. This secured FTEL's position as equal partner/supplier of ADSL technology.

· Evaluation of 3^rd party technology in USA, Europe and Israel and recommended the partner to ensure FTEL remained a strategic supplier for 'Broadband Britain'.

· Successfully completed development of the largest (~£30M) development undertaken by FTEL. The product won a strategically important contract against stiff competition. It remained an important product to FTEL for 5 years.

· Managed 3^rd Party Suppliers and Contract Design Consultancies within Quality expectations, budget and time constraints. External developments included major software developments of around £1M, both on-shore and offshore, high speed Optical Line System design and IF stage radio system electronic design and new product concept studies.

· Responsible for all technical communications and negotiation with the customers on key products, ensuring that contracts were successfully concluded and enabling FTEL to achieve 'Strategic Supplier' status.

· Significantly changed design process through the introduction of a Requirements Analysis Process thus ensuring that, amongst other things, that the Object Orientated Network Management System (Perl, C++) interworked with the Shlaer-Mellor developed Embedded Firmware, and 12 new ASICs developed (VerilogHDL) were right first time.

British Telecommunications Plc. 1975 - 1986

Technician Apprentice, through technical grades to Executive Engineer.

Engineering Team Leader responsible for the downstreaming of technology from the BT Research Centre, Martlesham Heath, into manufactured products. Typical products included 565Mbit/s Optical Transmission Systems, speech and video compression systems and speech recognition systems.

Education

1983 BSc. Hon. Degree in Computer and Control Systems, First Class Coventry University

1981 C&G FTC Telecommunications, Distinction Coventry Technical College

Professional Development & Training

Prince2 Practitioner Project Management Training Key Skills Ltd. 2002

Redundancy Programme Assessor Training Eversheds - Business Lawyers 2001

Conflict Management Workshop Presented by John Crawley 1999

Staff Appraisement FTEL training facility 1999

SDH for Managers FTEL training facility 1999

Introduction to ATM OMINCOM PPI Ltd 1996

Requirements Engineering Management using RTM GEC Marconi Ltd. 1993

Fagan Inspection technique for Moderators FTEL training facility 1993

Project Planning & Management Birmingham Polytechnic 1990

TQM - Management for Change - workshop Owner TQM Workshops 1990

Management Skills, Problem Solving & Negotiation Birmingham Polytechnic 1989

TQM - Management for Change - Delegate Ross on Wye 1989

Business Skills Training BT Management College 1989