(A)PROFILE

Awards winning, visionary, confident, creative, 'win-win' thinking and result-oriented engineering management professional. Extensive and integrated experiences in high-tech industry, consultancy and research analysis of all aspects of industrial engineering management. Talent for proactively identifying problems, rectifying situations and implementing solutions. Capitalise on strong business/industry acumen, business ethics, demonstrated professionalism, strong leaderships and communication skills to steer teams and company in new directions. Savvy and committed with practical experience and solid understanding in company and industry research through corporate, business, operations, organisation, technology, commercial, market, customer, and competitive setting. High caliber presentation, numeracy and advanced computer skills. Well disciplined, endless initiatives and tenacity with proven ability to plan, organise, lead and control multiple assignments efficiently under extreme pressure while meeting tight deadline schedules. Accredited manufacturing management engineer (IEE) and Industrial Engineer (IIE) professional. Integrity and self-motivation enable independent work. (I do not require work permit to work in the UK)

(B) EDUCATION

2003 - Present : PhD in Management Science - Manchester Business School,

The University of Manchester, UK. (Thesis submitted inApril 2008)

1997 - 1998 : MSc in Operations Management - The Robert Gordon University, UK.

1994 - 1997 : BSc (Distinction) in Engineering - The Robert Gordon University, UK.

(c) Professional Affiliation

2002 - Present: Member of Institute of Electrical Engineers (MIEE), UK

2001 - Present: Member of Institute of Industrial Engineers (MIIE), US

2000 - Present: Certified Practitioner Method Time Measurement (MTM-1), UK

(d) NOTABLE ACHIEVEMENTS (AWARDS/Scholarships)

2002: EPSRC Project Stipends, Manchester Business School, The University of Manchester, UK.

2002: PhD Overseas Research Students (ORS) Awards Scheme, Universities UK, UK.

1997: MSc Postgraduate Scholarships, The Robert Gordon University, UK.

1997: BSc Book Prize Awards & Dean Awards with £500, The Robert Gordon University, UK.

(e) Interests & Hobbies

Executing research, reading, meeting people, travelling and pursuing a healthy outdoor life.

(f) LanguageS

Speak and write fluently in English and Chinese (Mandarin/Cantonese) languages.

(G) Skills & Knowledge

Analytical : Ability to precisely analyse, interpret and present information by responding to questions from groups of managers, clients, customers, and the general public. Presented clear, succinct and appropriate analysis as a logical narrative in the decision-making process, supported by the evidence.

Business Acumen: Ability to demonstrate broad understanding of industry best practices and business issues by identifying and capitalising on new business opportunities and having an understanding of the commercial processes and factors affecting business performance. Knowledge acquired such as PESTLE Analysis, SWOT Analysis, Porter Five Competitive Forces, Generic Strategies, Value Chain Analysis, 7-S Framework, Bullwhip Effect, Scenario Planning, EFQM, Marketing Mix, Product Life Cycle Analysis, Grand Strategies, Balanced Scorecard, Portfolio Analysis, Root Cause Analysis and Strategy Map.

Communication: Ability to listen cautiously combined with exceptional ability to feedback accurate data in writing and in presentations, while making effective interventions in the real time meetings. 

Customer Management: Ability to establish and maintain strong relationships with clients responding promptly and professionally to requests for assistance empathising with clients by using listening and questioning skills to understand their viewpoints delivering high quality service and value by being prepared to go 'the extra mile'. 

Financial Analysis : Ability to apply decision-making tools for strategy business development such as break-even analysis, cash flow, costing estimation, depreciation, internal rate of return (IRR), decision trees, statistical models, return-on-investment (ROI) and financial statements.

Information Technology : Ability to demonstrate high proficiencies in Microsoft packages (PowerPoint presentation, Word, Excel, Access, FrontPage, Outlook, Project); statistical software (STATA, SPSS, SPC, MiniTab); programming (C++, Visual Basic); computer aided electronics (CAM, Pro-Engineer, AutoCAD) and others (Simul 8.0, Matlab 6.0, Visio).

Mathematical : Ability to analyse advanced statistical, mathematical and operations concepts such as exponents, calculus, logarithms, quadratic equations, frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory and factor analysis.

Production & Operations Management (POM) : Ability to apply body of knowledge such as agile manufacturing, lean manufacturing (JIT, Kaizen, Value-stream), business process re-engineering (BPR), statistical process control (SPC), total quality management (TQM), failure mode effect analysis (FMEA), quality functional deployment (QFD), advanced product quality planning (APQP), overall equipment effectiveness (OEE), total productive maintenance (TPM), setup-time reduction (SMED), method time measurement (MTM), Maynard operation sequence technique (MOST), Six-Sigma and process mapping.

Project Management : Ability to simulate project management concepts and utilise software for planning, scheduling and controlling complex tasks. Competencies such as critical path method (CPM/PERT), cost analyses, project schedules and budgets, work-breakdown structure (WBS) and Time-cost trade-offs.

Reasoning : Ability to define problems, collect data, establish facts, and draw valid conclusions and recommendations and interpreted an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to apply appropriate diagnostic tools in determining the client's current position.

Research : Ability to adeptly perform rigorous research methodologies such as quantitative, qualitative research skills, data collection, data processing, data organisation and analysis; a familiarity of using business history case studies; possess aptitude and confidence in working with senior executives; conduct longitudinal studies of management practice within strategic management, demonstrate a high level of capability in writing research papers for publication and apply interviewing techniques sophisticatedly.

(H) PROFESSIONAL EXPERIENCE

ManchesterBusiness School, The University of Manchester, United Kingdom.

PhD/Research Analyst 2003 - 2004

Conducted primary and secondary research to address tactical and strategic challenges through face-to-face, questionnaire designs, web-based survey and telephone interviews with corporate executives, managers and industry experts to gain in-depth perspectives and reasoning behind the implementation of specific business practices (industry development; market trends and business activities); adopted internal and external databases to compile literature packets and author executive summaries and company case studies; arranged networking discussions to facilitate dialogue of mutual interest between members and industry experts; produced empirical research reports and other forms of publications including conference papers, and refereed journal articles; distilled massive amounts of data through the deployment of extensive databases and information system; conducted quantitative and qualitative analysis of complex statistical information; using statistical techniques to explore relationships among variables and group comparisons using variety techniques such as descriptive/frequency, correlation, partial correlation, multiple regression, factor analysis, T-tests, ANOVA, MANOVA, and non-parametric statistics (chi-square); established rigorous multidisciplinary/interdisciplinary research in investigating the correlation and implications between industrial/manufacturing engineering, strategic management, performance management, technology management, human resources management, knowledge management; and finally presented project findings in written report and oral presentations.

Selected achievements in 24-month period include:

· Conducted extensive empirical research with ten manufacturing companies in the UK;

· Published three conferences proceeding papers, four refereed journal articles and prepared ten companies' empirical reports;

· Analysed research findings by identifying future challenges facing the respondents through statistically test the hypothesis by recommending priorities and solutions;

· Disseminated research findings through attending three International conferences;

· Generated new theories, frameworks and taxonomies arising from empirical research evidence.

Advanced Semiconductor Engineering (ASE) Inc., Malaysia.

Senior Industrial Engineer (Strategic Development) 2002 - 2003

Provided operations management supports in strategy & business planning, network design operations & organisation through sourcing identification and evaluation against suppliers/contractors using KPI and capability index (flexibility, quality, customisation, cost, speed, dependability); worked closely with production planning, scheduling and control personnel pertinent to capacity planning (using Priority Planning - MRP/ERP & Capacity Planning - CRP); advised on development and implementation of production planning function including master scheduling production planning/coordination, shop scheduling, and dispatching patterns; served as "Internal Consultant" & "Plant Auditor" for operational improvement, reengineering and related events; new plant and facilities setup; developed detailed plans to ensure the most efficient implementation and used of new technology and equipment; reported directly to the vice-president on matters of key strategic improvement on plant capacity; managed capital budget and depreciation which reflect necessary requirement of the capacity, mix and technological change; developed management systems for cost analysis, financial planning, and job evaluation; led the efforts in manufacturing improvements, automation & mechanization, cost reductions and systems support; initiated capacity projects to establish goals and to achieve planned mix capacity through equipment utilisation improvement, equipment conversion and other capacity improvement plans by ensuring that plans meet operations goals; identified, analysed and implemented work and system process improvements across various logistics operations & facilities; prepared business level recommendations for improving asset deployment & customer service capabilities; managed and supervised a large group of subordinates up to 5 technicians and approximately 50 operators (two-shifts); and finally performed detailed statistical analysis for business cases development and top management presentation through capital expenditure (CAPEX) estimation, financial analysis and break-even analysis (VC & FC), decision trees, return-on-investment (ROI) and product costing estimation (ASP).

Advanced Semiconductor Engineering (ASE) Inc., Malaysia.

Industrial Engineer 2000 - 2002

Provided industrial engineering supports to manufacturing operations through work measurement, time studies and justifications to establish and maintain the database for bill of materials (BOM) based on MRPII/ERP systems; developed and evaluated company's growth projections through performance management and measurement (Balanced Scorecard, KPI, EFQM) and resource tracking (OEE, FMEA, TPM, MTTR, APQP, SPC, MTBF, Cycle-Time); logistics workflow designs (inbound & outbound); organisation audit management (ISO 9000/14000 series, QS9000); provided industrial engineering support for new product development to optimise process operation planning, process/methods timing estimates (product cycle time from front-end to back-end) and documentation through establishment capacity forecast, and production floor layouts; worked with production and engineering departments in preparing 8-D reports and yield improvement strategy (whenever applicable); generated modelling and analysis of manufacturing processes and systems, virtual manufacturing, product and software design and development (re-engineering project), manufacturing information system, systems integration for manufacturing applications, global manufacturing networks and supply chain management, manufacturing strategic management of technology, manufacturing flexibility; and finally formulated, implemented, evaluated manufacturing techniques by utilising knowledge of product design, production equipments and assembly methods.

Selected achievements in 36-month period include:

· Implanted 'best practices' through substantial conversion of in house 'informal practices' to 'world-class levels' as part of 'Leanness' project - setup time reduction (SMED), process mapping, 5S, U-Shape layout, cellular manufacturing, mistake proofing through poka yoke, etc.

· Participated in the implementation & evaluation of lean manufacturing project through 3-stages of formulation (i) best practices identification; (ii) integration; and (iii) continuous improvement;

· Ascertained needs and goals, streamlined existing operations, turns around unprofitable functions, envisions new concepts and future trends, follows through with development & evaluation;

· Analysed and documented existing production procedures, techniques, work flows, equipment utilization, and personnel and equipment productivity.

Dell Computer Asia Pacific, Malaysia.

Industrial Process Engineer 1999 - 2000

Established, maintained and improved capacity planning methodologies to ensure accuracy, current and dynamism; analysed work force utilization, facility layout, and operational data such as production costs, process flow charts, and production schedules; developed material planning methodologies to ensure proper material planning parameters for components and assemblies; co-ordinated and interfaced with supply chain/procurement department to expedite problem parts (e.g. LIFO, FIFO) and to reschedule material deliveries that will result in excess inventory; recommended methods for improving worker efficiency and reducing waste of materials and utilities; approved quantities and scheduled bill of materials (BOM) to ensure timely and complete ordering, receipt and issuance of production material requirements; maintained a number of reports (e.g. OTD, SOD) to reflect scheduling, methods, support performance an process procedures; explored new manufacturing technologies to support customer needs or drive lower cost; initiated and implemented projects involving cost reduction, work simplification methods and standardization, material handling and equipment justification analyses; evaluated company's growth projections and developed detailed plans to ensure the most efficient implementation and use of new technology and equipment; supported production needs as it relates to ergonomics, production thru-put, equipment downtime, and safety of the operator; and finally ensured the company is heading towards sustaining and achieving make-to-order (MTO) strategy.

Selected achievements in 12-month period include:

· Successfully streamlined manufacturing process, resulting in a capacity improvement by 37%;

· Led 'Continuous Improvement Team (CIT)' in removing the non-value added activities;

· Simplified production processes from twenty to fifthteen resulting 25% of cycle time reduction.

P.E. Consulting Sdn. Bhd., Malaysia

Analytic Consultant1999 - 2002 (Part-Time)

Responsible for all facets of strategic management (business-to-business & business-to-consumer) consultancy by executing extensive company and industry research through business, operations, technology, market, and competitive analysis, performed sales and marketing roles by delivering presentation to clients about services and solutions; provided consulting services in operations management related projects which included business process re-engineering, time-based management (lean/JIT), change management, supply chain management, knowledge management, organisational strategic formulation, development, implementation & evaluation, operations productivity improvement, and information system development; conducted strategic analysis for organisations to assist senior executives in decision making using qualitative, quantitative and internet research skills, inductive and deductive reasoning, abstract thinking and root-cause analysis; formulated recommendations for appropriate action by in-depth investigation; performed market analysis using conjoint analysis methodologies and executed business analysis through business cases development from strategy, operations, industry and financial perspective; produced reports of the highest integrity relating to industry/market trends, awards & rankings which included research notes, proprietary industry pieces and coverage initiation reports to aid senior management with strategic planning; performed regression analysis & forecasting industry profitability; and finally conducted competitive intelligence gathering through analysis of financial, market and industry that explore short- and long-term business opportunities, trends, development and positioning strategies.

Selected achievements in 36-month period include:

· Proposed infrastructure frameworks, program content, and targeted groups to participate in unique think-tank/training institute;

· Reassessed the clients' business models, developed a new business plan, and advocated implementation plan;

· Delivered 'Leanness' development blueprint to clients (formulation, implementation and evaluation);

· Forecastedchanges in industry structure thatpredicted the impact oncompetition&profitability;

· Identified, evaluated and analysed market trends in terms of technology and operations development, clients involved electronics (PCB, Semiconductor); FMCG (Drink, foams) and Pharmaceutical industries;

· Distilled insights into actionable recommendations for memberships of executives;

· Created business process re-engineering model for clients and developed the plan;

· Completed research and present relevant findings independently with minimal input from managers.

** References furnished upon request**