EDUCATION

ASTON & HANDSWORTH TECHNICAL COLLEGE, BIRMINGHAM

C.G.L.I. MOTOR VEHICLE MECHANICS & TECHNICIANS

INSTITUTE OF THE MOTOR INDUSTRY PART C

ENGLISH FOR PROFESSIONAL STUDENTS

ROVER GROUP IN-HOUSE COURSES, INCLUDING: -

FMEA/FMCA/FTA SPC

PROBLEM SOLVING (KEPNER TREGOE)

JOB EVALUATION (HAY-MSL)

MANAGEMENT DEVELOPMENT

TOYOTA WARRANTY

ROVER AND LAND ROVER WARRANTY

MICROSOFT PROJECT

MEMBERSHIPS

INSTITUTE OF THE MOTOR INDUSTRY (M.I.M.I.)

INCORPORATED ENGINEER (I.ENG)

SKILLS

• Experienced in advanced Quality Management Systems, i.e. Ford Q101/Q1, including FMEA, FMCA, AQP, Corrective Action, Problem Solving
• Familiar with requirements of BS 5750/ISO 9000/QS 9000 Quality Management Systems
• Experienced in installation and operation of Statistical Process Control
• Experienced in Engineering Project Management
• Widely experienced in all aspects of production and development connected with motor vehicles and components, including test and evaluation programmes
• Familiar with commercial and technical liaison between first tier suppliers and OEMs including Rover, Jaguar, Ford, Nissan, Volvo BV (Nedcar), Leyland Trucks, Foden, ERF, Dennis, Seddon-Atkinson
• Thoroughly familiar with carrying out commercial and client negotiations on a face to face basis
• First class communication and interpersonal skills with a notable record of establishing successful business relationships and liasing between technicians and end users at an international level
• An engineer with a proven record of performance and productivity improvement techniques and with a reputation for innovation
• Widely experienced in all aspects of production and development connected with motor vehicles and components, including test and evaluation programmes
• Experienced in designing and delivering a range of practical training courses using a variety of techniques including interactive computer systems.
• PC experience includes Windows, including NT, MS Excel, Word, MS Project, MS Powerpoint, Lotus

Notes, MS Outlook Express and MS Internet Explorer.

HOBBIES / INTERESTS

Building and flying radio controlled model aircraft (memberships of the British Model Flying Association.

Glider Pilot (member of the Vale of Neath Gliding Club)

EMPLOYMENT

Supplier Quality Engineer, Denso Manufacturing U.K. Ltd. Years Employed January 2005 to date.

Responsible for the maintenance of quality standards for a variety of suppliers covering Plastic and Rubber Mouldings, Presswork and Assemblies, worldwide.

Quality Assurance Engineer, New Product Introduction, Denso Manufacturing, UK Ltd. (Contract). Years Employed July 2003 to December 2004.

Assisted in the preparation of APQP activities on new HVAC projects for Toyota, Mitsubishi, Smart, Land Rover and NedCar, carrying out Engineering Investigations and Test Work and the preparation of validation documentation and the support of Production with Pre-Production trial builds. Produced Parts Inspection Standards, Sample Data Sheets and Service Part Identification Standards together with New Part Evaluation Plans in support of new products to TS 16949 standards.

ÄKO Engineer (VAG Engineering Change Management System), BentleyContinental GT Project. Bentley Motor Cars Ltd. (Contract). Years Employed, February 2003 to June 2003.

Invited to return to the Crewe plant, by Bentley Management, to take up an assignment on Engineering Change Management within the Project Target Costing function. Responsible for ensuring compatibility between Engineering requirements, Target Cost Estimates and Purchase Costs and negotiating agreements between the various functions where interests conflicted. Worked as a member of the Continental GT Launch Task Force and a member of the BIW and Non-BIW ÄKO Committees at Crewe, authorising and reviewing Engineering Changes.

Costing and Estimating Engineer, Continental GT Project. (Contract)

Bentley Motor Cars Ltd. Years Employed, September 2002 to November 2002.

Worked as part of the Finance function within the Engineering organisation with responsibility for costing and estimating interior trim and reporting Latest Indicated Costs, working closely with Engineering and Purchasing.

Quality Assurance Engineer, Supplier Quality Management - Body in White.(Contract)(Rolls Royce and Bentley Motor Cars. Years employed May 2002 to August 2002

Working as part of the Supplier Quality Management function with responsibility for BIW parts, including fully assembled body shells for RR Corniche, Bentley Azure R and T, Bentley Continental R and T, hard and soft top. Took responsibility for problem investigation, supplier liaison (including Italian Coachbuilders), Maintaining weekly finished vehicle audit results within target.

Quality Engineer (contract). Years employed: June 2001 to February 2002.

Intier Automotive Systems (Bitton). (formerly Magna Interior Systems)

Working as part of the Quality Department with the main responsibility for Glove Compartment and Door Panels for Jaguar Cars, and Grab Handles for Jaguar, MG-Rover and Land Rover including Supplier Quality, Production Support, Customer Liaison, PPAP packages for new products and 8D investigations and Corrective Action Planning.

Level 2 Quality Analyst (contract) Years employed: July 2000 to May 2001. Renault Motor Co.

Working for Renault on a joint project between Renault and General Motors (IBC Vehicles) on prototype manufacture problem tracking, using analytical tools to establish the root cause of quality problems in prototype, pre-production and early production vehicles at Technocentre Renault at Guyancourt, I-DVU at Villiers St Frederic, and IBC Vehicles at Luton, and monitoring the corrective action to ensure the maintenance of appropriate production standards.

Caerbont Automotive Instruments Years employed: November 98 to November 99

Abercrave, Swansea (Tier 1 Instrumentation, Panel Assemblies, Senders and Transducers and Wiring Harnesses Manufacturer)

Engineering Project Manager

· Took control of all engineering projects

· Introduced project planning as a concept to Engineering and Manufacturing management

· Brought costs, timing, work loads and technical performance under control

· Enabled senior management to monitor progress at all times

· Enabled client companies to monitor with confidence the progress of their individual projects

Paramount Cars Years employed: March 95 to November 98

Llansamlet, Swansea (Main dealer, Jaguar, Land Rover, Rover, Toyota, Unipart)

Warranty Administration Manager

· Compiled and submitted warranty claims in accordance with the policies and procedures of each manufacturer

· Assisted Service Managers to optimise their warranty work

· Liased with manufacturers on post-warranty and goodwill claims

· Maintained computer and hard copy records of all claims as required by the manufacturers' auditors

· Balanced payments against parts and labour for each claim and negotiated any corrections with manufacturers' warranty processing organisation

· Negotiated specialist sub-contract work for warranty

· Assisted in monitoring and training of technicians and service staff to meet manufacturers' requirements

· Warranty turnover approximately £500,000 a year

· Reduced warranty debt to zero from £50,000 per month

· Achieved manufacturers' audit requirements without debit

Independent Engineering Consultant Years employed: December 91 to March 95

· Identified and carried out consultancy assignments obtained both independently and through specialised agencies

· Assisted small companies with development and implementation of policies and procedures for quality management systems to meet the needs of BS 5750 / ISO 9000

· Identified management and administrative system weaknesses which stood in the way of the development of a TQM culture and helped to implement the changes identified

TRW-Cam Gears Ltd Years employed: March 90 to September 91

Resolven, South Wales (Tier 1 Manual and Power Steering Gear Manufacturer)

Internal Consultant Engineer

· Assisted in the installation of performance based Statistical Process Control (SPC)

· Established the procedures for Corrective Action Report generation and appropriate actions

· Designed and implemented a practical training programme for staff using SPC and measured post-course competence

· Ford Motor Company's assessment of SPC practice and procedures was instrumental in restoring Cam Gears' Q1 Quality Status

Delanair Limited Years employed: 1984 to 1990

Ammanford, South Wales ( Tier 1 Heating, Ventilation, Air Conditioning, Climate Control, Engine Cooling, Instrumentation, Screen and Headlamp Wash Manufacturers)

(became Valeo Climate Control Ltd in 1989)

Engineering Liaison

· Worked as Project Manager of a design team to produce enhanced systems for special use, incorporating novel technology

· Established high level relationships with motor vehicle and component manufacturers in order to define industry standards and trends in both manufacture and function

· Initiated test and evaluation programmes on vehicles and components, both independently and in conjunction with major European and US manufacturers of cars, trucks and buses

· Advised the Board on future product strategy to capitalise on new developments in manufacturing, function and market expectations

Delanair Limited

Witney, Oxfordshire ( Tier 1 Heating, Ventilation, Air Conditioning, Climate Control, Engine Cooling, Instrumentation, Screen and Headlamp Wash Manufacturers)

Sales Manager

· Served as Project Leader on new products concerned with forthcoming new vehicles or modifications

· Successfully negotiated tooling and product prices with customer purchasing and vendor tooling organisations, tooling costs typically exceeding £1m on an individual project

· Liased with Company's production departments and customers over scheduling (including JIT), timing, tooling and quality (including validation of adherence to functional specification)

Hambro Life Ltd, Birmingham Years employed: 1982 to 1984

Sales Associate (Life, Investment and Pensions)

Barnt Green Engineering, Birmingham Years employed: 1980 to 1982

(Component Manufacturers, Bar Turned Parts and Secondary Ops)

Proprietor

Rover Group, Birmingham Years employed: 1959 to 1980

(Formerly British Leyland and British Motor Corporation)

1978 to 1980 Austin Morris Management Grading Job Grading Manager

This was intended to be a temporary position for two years, and similar positions were established in the other companies within Leyland Cars. It was intended as a career development position for the incumbent, and to establish a new Management Job Grading and Salary Structure which was common to all the companies within Leyland cars as follows :-

• Austin Morris Ltd (Volume Car Division & Light Commercial)
• Jaguar, Rover Triumph Ltd (Specialist Car Division)
• Pressed Steel Fisher Ltd (Bodies and Presswork)

The incumbents were picked for having wide experience across the British Leyland Corporation, with a good understanding of the way that the individual parts of the corporation operated and fitted together, and for having good inter-personal and negotiating skills at all levels.

Responsible for analysing the job content, responsibilities, professional requirements, and the impact of the job on the company's business; to ensure that all management jobs were given grades which were equitable, not only within the company, but by comparison with management jobs in the other companies across the corporation. Grades and organisational structures had to be negotiated with the Organisation and Management Planning organisations in the separate companies, and finally agreed with British Leyland corporate staff.

It had been intended that at the end of the project I would move into Product Engineering as Principal Engineer, Advanced Engines; but as a result of a financial crisis at the end of 1979, the corporation underwent a major restructuring, the car companies being reduced from three to one with major redundancies, particularly at company staff levels.

1973 to 1978 Group Productivity Manager

This was a Leyland Cars corporate appointment, and was responsible for the implementation of productivity improvements, embracing cost reduction, quality improvements, improved safety etc, in the northern half of Leyland Cars, ensuring that proposals which were applicable were implemented in as many plants as possible. A staff of 14 engineers were based across the following plants :-

• Longbridge Powertrain, Birmingham
• Longbridge Body & Assembly, Birmingham
• Drews Lane Transmission Plant, Birmingham
• Common Lane Light Commercial Vehicle Plant, Birmingham
• Coventry Engines Plant, Coventry
• West Yorkshire Foundry, Leeds
• Butec Electrics, Leyland
• Wellingborough Foundry
• Bargoed, South Wales
• Rover Gearbox, Cardiff
• Alford and Alder, Hemel Hempstead

Served as Secretary to the Productivity Committees, which met at least monthly, and which were chaired by the Plant Directors. Very close liaison with Product Engineering and Manufacturing Engineering to effect engineering changes, and with Finance for monitoring of finance effects.

1969 to 1973 Regional Productivity Manager

This was a Leyland Cars Group appointment, and was responsible for the implementation of productivity improvements embracing cost reduction, quality improvements, improved safety etc in the Midlands region of the Powertrain Division, ensuring that proposals were implemented in as many plants as possible. A staff of five engineers were based across the following plants :-

• Longbridge Body & Assembly, Birmingham
• Longbridge Powertrain, Birmingham
• Drews Lane Transmission Plant, Birmingham
• Common Lane Light Commercial Vehicle Plant, Birmingham
• Coventry Engines Plant, Coventry
• Bargoed, South Wales

Served as Secretary to the Productivity Committees, which were chaired by the Plant Director and which met at least monthly. Close liaison with Product Engineering and Manufacturing Engineering to reflect engineering changes, and with Finance for costs and savings.

1967 to 1969 Plant Productivity Engineer

Responsible for investigating and, where applicable, implementing productivity proposals across all parts of the Longbridge Plant. Liaised closely with Product Engineering, Manufacturing Engineering, suppliers and Finance, as necessary. The success of this operation led to the expansion into Group and then Corporate activities.

1963 to 1967 Production Engineer

Responsible for the planning, tooling and day-to-day efficiency of the Longbridge No. 1 Car Assembly Building, for the assembly, test and final finishing of 7,500 vehicles per week, including all versions of Mini, high specification 1100/1300, Wolseley/Riley 1.5, A35 van, Austin A40 Mk II, A60 van, Austin Morris Wolseley 1800. The front wheel drive cars were of radical and unique design, requiring the development of new processes and equipment for which there was no precedent.

1961 to 1963 Junior Instructor (Commercial Vehicle School)

The first post-training post. As a Junior Instructor I gave lectures and demonstrations on diesel fuel injection equipment engines, transmission and brakes as part of courses for staff from dealers, distributors and fleet operators of BMC Commercial Vehicles, and assisted Senior Instructors in the preparation of special courses and mobile training units for lecture tours at home and abroad.

1959 to 1961 Trainee

In-plant and college training in Automotive Engineering. Experience in Production Rectification and the preparation of special vehicles, e.g. police and Government contract