CV

Asst. Production Manager / Lead Analyst

Main job roles are:

• Controlling a team; assigning them tasks and motivating them to achieve deadlines.
• Performing a quality assurance audit, this includes analyzing procedures and making recommendations for improvements.
• Securing Procurement across the company.
• Organizing and conducting software training to client and staff.
• Setting and Delivery of monthly target on production while maintaining the level of profit and Quality.
• Raising Invoices.
• Presenting reports, user manuals, demonstrating business process and procedures to clients/staff.

Achievements:

• Implemented a new structure of outsourcing all data entry work to offshore company, with a reduction cost of 70% while overall increasing the quality and delivery time.
• Reduce the procurement cost by 50% while improving the level of service.
• Reduce the overall cost of human resource while increasing the quality of staff by recruiting IT graduates from offshore countries.
• Effectively managed the Operations while the company had a 50% growth on year-to-year basis.
• Documented all the business process within the Operations department while producing a standard training manual for software training.
• Effectively managed large projects for government and blue chip companies in all business sectors including MOD, HM Prison Services, Imperial War Museum, Orange, BAA, Shire Pharmaceutical, and Tubelines.

Document Management Interactive Website

Document Management Interactive Website Project aims at providing 24/7 supports to the client and making them familiar with our new document management software system.
Data warehousing project is about processing the client data from a complex database and making it usable to client as per there requirement. It includes retrieval of database from different database types and converting the data into usable format.

Main project roles were to:

• Architect a solution that would handle large numbers of concurrent requests with minimal effect on performance and perform well as a global product.
• Project manage involves task allocation and milestone planning.
• Lead developer of core code.
• Work with business contacts to gather user requirements.
• Provide technical assistance and resolving technical issues.

Worked on Network/Multi level marketing website, Tender Reports, Dream Education CD, Demat Account Holders (Depository Participants Account) website, On – Line Database for medical patients.


Technical Skills: Visual Studio.net, ASP, Visual Basic, SQL Server, Java, JSP,
MS Access, HTML, DHTML, JavaScript, MS Office (Excel, Word), Windows Operating System

Imaging Tools: Kofax Ascent Capture, Photoshop, Adobe Acrobat, Illustrator, PIX-Edit, Paint Shop Pro

Document Management: TokOpen, Alchemy, FileStore

Others: Dimensions (Accounting Software), Sage (Accounting Software), Goldmine - CRM, ACCPAC – CRM, Microsoft - CRM

Language skills: Fluent in spoken and written: English, Hindi