I have set up my own business as a Freelance Virtual Assistant providing a variety of secretarial services in both English and/or French using all the skills and experience that I gained over the years.

Internal Account Manager dealing with all aspects of orders from our UK customers as well as following up and solving any logistics issues, customers and consumers’ queries/complaints, maintaining constant liaison with our Head Office in France.

Temporary position as a French Distributor Services Adviser (for France, Switzerland and Belgium), answering queries from distributors, liaising with other departments, and taking orders.

Assistant to the Sales & Marketing Group assisting in developing the Sales and Marketing functions, updating the database, generating new customers and sales, and maintaining customer liaison on all levels.

Group Marketing Assistant preparing, planning and co-ordinating exhibitions and conferences with internal and external sources, as well as assisting in the promotion of our products by designing newsletters, brochures, catalogues, etc. Also researching and updating the market research database via different means such as Internet and creating and updating products and price lists.

Business Development Assistant for the European part of the business, dealing with secretarial matters as well as interpreting during meetings and translating documents using French, English and occasionally Spanish. Creating and updating the database.

Clerical Assistant in the Corporate Pensions Department, processing new business received in an office and ensuring payments are kept up to date once the business has been processed. Good telephone manner required as business is also handled over the phone, involving Bankers, Financial Advisors, Policyholders and Branch Staff.