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Printer friendly ]Seller 256124 - London, Greater London, UK
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| Hourly Rate: | £47.50 | |
| Available From: | Now | |
| Overview: | Obtained managerial experience in the hospitality trade along with strong sales & marketing, customer services skills. Hence, working as freelance Cantonese & Mandarin translator. | |
 : Hourly rate shown includes a discount of 5% for registered charities. |
CV | 
SkillsCV
Employment History
(Dec 2005 to Dec 2007)
Assistant General Manager
• Undertake the position in reforming all aspects of the restaurant’s reception and its reservation system;
• Responsible of the daily running of the restaurant;
• Managed and trained a team of 15 front of house & 15 back of house staffs;
• Enhance the performance of the reception in achieving the budget turnover;
• Responsible for the planning and organisation of all functions and pro-active marketing of the restaurant;
• Undertake all administrative work, involves in all PR activities of the restaurant;
• Maintained high level of team working spirit with delegation and customer service;
• Enabled the restaurant to raise its turnover by 3% from the previous financial year and exceed the budget by 1.8%
(Sep 2003 to Nov 2005)
Guest Relations Manager/ GM’s PA
Mayfair• Enabled the restaurant in maintaining its prestige’s Michelin star award
• Enabled the restaurant to raise its turnover by 5% from previous financial year and exceed turnover budget by 3%;
• Maintained maximum turnover of the restaurant by effective and efficient organisation skills;
• Managed and trained a team of 8 receptionists & cashiers, which require a high degree of delegation, communication skills along with patience.
• Responsible of the daily running of the restaurant’s reception and reservation
• Handled all marketing and promotion aspects of the restaurant
• Created and managed strategic direct marketing plan
• Responsible for the planning and organisation of all in-house functions and all promotion exercises of the group
• Assist the initial set up of the out door catering events department
• Assist the planning and setting up of sister restaurant “Imli” at Soho, London
• Assisted the restaurant’s PR Company on creating press release and other promotional materials.
• Managed all administrative work of the restaurant including P&L and book-keeping of the takings
(Sep 2002 to Aug 2003)
Senior Receptionist/Cashier
Oxo Tower Restaurant & Bar• As a member of a 20 receptionists team on looking after the daily running of the reception and reservation of the restaurant & brassiere;
• Assisted the Head Receptionist on training junior peers;
• Able to maintained effective and efficient service to customer under high pressure and stress
(Nov 2001 to Aug 2002)
Trainee Assistant Manager
The White Horse, Fulham• Hands-on duty management of the running of the pub and restaurant;
• Responsible for the sales & marketing, planning and organisation of all functions;
• Ordering, costing and stock control;
• P&L reporting and GP control as well as Payroll using Pegasus system
• Dealing with suppliers on all issues
Professional Qualifications
| • BIIAB Level 2 National Certificate of Licensees • BIIAB Advanced Qualification in Leadership & Motivation • City & Guilds’ Cook’s Professional Certificate • 2000 Finalist at the Young Entrepreneur Competition, Finalist. • 2000 – 2001 BA (Hons) in Hospitality with Tourism Management, Leeds Metropolitan University • 1998 – 2000 HND Hospitality, Catering & Institutional Management, Westminster College • 1996 – 1998 4 ‘A’ Levels, Royal Russell School, Surrey. • 1991 – 1996 5 ‘GCSE’s’, Ashford School, Kent |
Additional Information
| Work Placements: Dec 00 – Apr 01 China House, St. James’s Head Receptionist (Part Time) Jul 00 – Nov 00 Hush, Mayfair Receptionist/Cashier (Part Time) Mar – Aug 99 Radisson Edwardian Hotel, Holborn C&B Trainee Manager (work experience) 1998 Joseph Li Solicitors, Hong Kong Trainee Legal Secretary Goals & Ambitions: In wanting to gain further experience in the field of Sales & Marketing and PR out of the Hospitality trade. In fulfilling the ambition of establishing a PR company of my own in the near future. Skills & Ability: • Fluent in English and Chinese (Cantonese and Mandarin) and Basic Spanish • Good working knowledge of Microsoft Word, Excel, Power Point and Access • Good working knowledge of Hospitality software - Pegasus, Micros Fidelio, Remanco • Strong level of skills in communication, delegation and highly self-motivated • Strong organisation skills able perform in an effective and efficient manner with attention to detail • Fast and forward thinking team player, able to adopt new strategies and expand to fulfil the goal Interest & Hobbies: A keen traveller who also enjoys food and drink as well as cook, that enjoy all kinds of sports activities especially hockey where back in school days used to be a member of the U16 Kent county hockey team. |
Categories & Skills
Administration Support
Categories
Skills
Catering & Hospitality
Categories
Skills
- Cantonese (Languages)
- General Management (Management)
- Management (Management)
- Mandarin (Languages)
- Restaurant Management (Management)
- Sales & Marketing (Management)
Media & Creative
Categories
Skills
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