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Printer friendly ]Seller 255655 - Stonehouse, Gloucestershire, UK
| Rating: |
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| Hourly Rate: | £20.78 | |
| Available From: | Now | |
| Overview: | An experienced & versatile trainer, facilitator, NVQ assessor & administrator with a wealth of research, organising, communicative and written skills. Experiential development & diversity specialist. | |
 : Hourly rate shown includes a discount of 15% for registered charities. |
CV | 
SkillsCV
| A widely experienced & versatile trainer, facilitator, assessor, administrator and supervisor, with a wealth of research, organising, communicative and written skills. Proficient at writing concise & accurate reports and producing lesson materials to agreed learning outcomes. Equally competent and comfortable working as an individual or as part of a team. Experience includes supervision of staff of a large training unit and control room, making holistic decisions often contained within stressful situations. Researching and delivering training courses with a single aim of developing students, myself and staff towards personal goals whilst incorporating organisational and educational objectives. |
Employment History
(2005 & ongoing)
Force Control Room
Waterwells, Quedgeley, GloucesterResponsibilities
To Co-ordinate and facilitate the effective and efficient Police response to incidents meeting safety requirements, in support of divisional staff
Management of Police and Support Staff Control Room Operators, meeting welfare and operational requirements using a flexible though disciplined approach
Supervision of radio and telephone communication systems evaluated against quality standards
Ensuring all staff are fully briefed and compliant with relevant legislation including Health & Safety regulations, Data Protection and Diversity protocols and service delivery
Co-ordinating duty rosters to optimum staffing levels for control room sergeants
Administrative duties including annual staff performance reviews, receiving and briefing visitors
Achievements
Qualified police recruitment assessor under the SEARCH recruitment system
Systemically researched and designed unified working practices for a newly formed section within Control Room ensuring compliance with European Working Time Directives
Modified sergeant shift pattern to match departmental needs with officer work/life balance
Assisted with the research, formulation and delivery of a Control Room tutor course to assist with the development of newly recruited staff
Sole assessor for NVQ L12 – Enabling Individual Learning through Coaching
Assessor - NVQ Level 2 in respect of Call Handling and Level 3 A1 Assessor award
Currently undertaking Internal Verification award
Education
(Jan 2005 to Apr 2005)
CIPD
A1 NVQ Assesor Award
(Sep 2003 to Jul 2005)
University of the West of England
Post Graduate Certificate in Education (Further Education)
(Feb 1994 to Dec 2002)
Open University
Batchelor of Science (Hons) - Upper Second-Class Honours
(Feb 1994 to Dec 2000)
Open University
Diploma in Systems Practice
Categories & Skills
Administration Support
Categories
Skills
- Excel (Microsoft)
- FrontPage (Microsoft)
- Microsoft
- Outlook (Microsoft)
- PowerPoint (Microsoft)
- Telephony
- Word (Microsoft)
HR/Training & Development
Categories
- Corporate/HR Strategy
- Employee Relations
- Employment Law
- Equality & Diversity
- Health/Safety & Wellbeing
- Performance Management
- Recruitment
- Talent Management
- Training & Development
Skills
- Absence Management (Performance Management)
- Age Discrimination (Equality & Diversity)
- Alcohol & Drugs (Health/Safety & Wellbeing)
- Anger Management (Health/Safety & Wellbeing)
- Appointments (Recruitment)
- Appraisal Training (Performance Management)
- Appraising Performance (Performance Management)
- Career Development (Training & Development)
- Career Management (Training & Development)
- Career Progression (Talent Management)
- Coaching & Mentoring (Training & Development)
- Communication (Employee Relations)
- Competency Testing (Recruitment)
- Conflict Management (Health/Safety & Wellbeing)
- Consultation (Employee Relations)
- Course Material Development (Training & Development)
- Data Protection (Employment Law)
- Delivery (Training)
- Disability (Equality & Diversity)
- Disciplinary Issues (Performance Management)
- Discipline & Grievances (Employment Law)
- Diversity Policy (Equality & Diversity)
- EAA Regulations (Employment Law)
- E-Learning (Training & Development)
- Employee Recognition (Employee Relations)
- Employee Retention (Employee Relations)
- Equal Opportunities (Equality & Diversity)
- Equal Pay (Equality & Diversity)
- Evaluation (Training)
- Exit Interviews (Talent Management)
- Harassment (Equality & Diversity)
- Health & Fitness (Health/Safety & Wellbeing)
- Human Rights (Equality & Diversity)
- Human Rights (Employment Law)
- Induction Process (Recruitment)
- Induction Training (Training & Development)
- Interviewing (Recruitment)
- Investors in People (Corporate/HR Strategy)
- Investors in People (Employee Relations)
- Leadership (Corporate/HR Strategy)
- Leadership Development (Training & Development)
- Long Term Incentives (Talent Management)
- Managerial Development (Training & Development)
- Managing Difficult People (Performance Management)
- Methods (Training)
- Needs Analysis (Training)
- Programme Design (Training)
- Progression Planning (Training & Development)
- Progression Planning (Corporate/HR Strategy)
- Progression Planning (Talent Management)
- Race Discrimination (Equality & Diversity)
- Religious Discrimination (Equality & Diversity)
- Secondment (Training & Development)
- Sex Discrimination (Equality & Diversity)
- Sexual Orientation (Equality & Diversity)
- Software Experience
- Staff Morale (Corporate/HR Strategy)
- Staff Morale (Performance Management)
- Staff Morale (Talent Management)
- Staff Retention (Talent Management)
- Stress Management (Health/Safety & Wellbeing)
- Succession Planning (Training & Development)
- Talent Recognition (Talent Management)
- Team Building (Training & Development)
- Team Building (Performance Management)
- Team Building (Talent Management)
- Training (Training & Development)
- Values Policy (Corporate/HR Strategy)
- Workforce (Software Experience)
Management Consultancy
Categories
Skills
- Excel (Microsoft)
- Microsoft
- Motivation Strategy (HR Consulting)
- PowerPoint (Microsoft)
- Recruitment - Staff (HR Consulting)
- Re-structuring
- Team Building (HR Consulting)
- Word (Microsoft)
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