• Sourced and co-ordinated the successful recruitment of 40 + employees within the Finance, Operations, Health and Safety, HR, IT and Admin departments of a new multi £million liquid natural gas (LNG) terminal based in Wales.
• Re-wrote job descriptions, screened CV’s, maintained records, attended selection interviews, negotiated salaries and job offers, liaised with agencies, candidates and managers and co-ordinated recruitment advertising.
• Added value by creating and developing a PSL of key and approved supplier agencies, currently being used by the HR Department. Consultancy contract via Grapevine HR Ltd.

• Successfully undertook an HR Review and organisational restructure of the department of 12 based in London
• Reviewed current structure, systems and processes; interviewed all staff, provided recommendations and presented findings to the team. Wrote a staff handbook containing all relevant policies and procedures: now in use
• Re-wrote employment contracts in accordance with UK law, and updated job descriptions for all staff, in consultation with the Director. These were sent to Dubai Head Office, were subsequently approved and are now in use.
• Reviewed appraisal process and provided recommendations which are being reviewed by Dubai Head Office
• Undertook a training needs analysis and review of learning and development processes; sourced and priced relevant courses and supplied recommendations which are now being implemented
• Successfully handled employee relations issues e.g. dismissal and discipline in conjunction with the Director
• Added value by creating a 5 year plan and new organisational structure: this was presented to Dubai Head Office and is currently being implemented. Consultancy contract via Grapevine HR Ltd.

• Abilitynet - a national UK charity: retained as an HR Consultant via Grapevine HR Ltd between 2004 –2006
• Advised on redundancy, sickness absence, company cars, grievance, dismissal, benefits and contractual queries
• Other clients include private and not-for-profit organisations in the Travel, Corporate Events, IT and PR sectors
• HR Projects have included guidance on current UK employment legislation. disciplinary and grievance issues, employment contracts, job descriptions, sickness and absence, harassment and family friendly issues.

Part time employment at Convergys CMG, a global outsourcing company, based at Cisco Systems, supporting 50 Inside Sales Account Managers. Worked autonomously and liaised with line managers and HR specialists.
• Recruitment and Selection: briefed agencies, screened CV’s, handled assessment centres and F2F interviews
• Devised a competency framework which was later adopted by several Convergys offices: updated job descriptions
• Grievances, Disciplinaries and Dismissals: chaired disciplinary hearings and investigated grievances; directly involved in suspension and dismissal processes; thorough knowledge of all current procedures
• Performance Management: assisted managers in the annual appraisal process; co-ordinated employee feedback
• Employee Communications: rolled out new company wide HR system to all employees and evaluated responses
• Employment Contracts, Terms and Conditions: authorised new contracts; updated managers on all HR policies
• Maternity, Paternity, Flexible Working Procedures: advised employees on all processes when required
• Absence and Sickness Management: liaised with managers in tracking systems sent to payroll for processing
• Health and Safety Procedures: introduced ergonomic workplace assessments to improve employee environment
• Organisational Development: offered strategic planning advice and support in departmental restructuring process

TFI Group is a leading UK event management agency servicing a range of blue chip clients. HR activities included:
• Employment law: maintained up to date knowledge via web sites and attendance at relevant seminars
• Pay, benefits and reward management; successful implementation of new reward and recognition scheme
• Organisational design:: restructuring, redundancy procedures and change management experience
• HR Strategy/Planning; co-wrote and presented new HR strategy and planning activities to the Board
• Grievance, disciplinary and dismissal: direct experience of all three procedures
• Training and development; extensive knowledge and practice from TNA to course delivery and assessment
• Performance management: appraisal system produced and successfully applied from feedback obtained
• Employee communications; employee attitude survey introduced and intranet communications developed
• Recruitment and selection; all aspects undertaken from writing the brief to selection interviewing and evaluation
• General HR: produced staff handbook; updated employment contracts, job descriptions, P & P’s and HR database