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Printer friendly ]Seller 255045 - London, Greater London, UK
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| Hourly Rate: | £22.22 | |
| Available From: | Now | |
| Overview: | A proven manager with a track record of leading a team by commanding respect and accepted as role model and leader by staff and peers. This has played a major part in achieving projects set by senior management and effective performance. A strategic thinker who ensures that organisational and management structures are sufficiently resilient and flexible to\move forward. My main strengths are in project management in respect of scopeing the project and identifying resources required to successfully complete on time, managing change in respect of responding positively to change and acting as an implementation champion. Also I am a competent people manger believing in their abilities and striving for excellence at all times. |
CV | 
SkillsCV
| Self Employed Mortgage Arrears Counsellor June 2007 to date Islington and Shoreditch Housing Association October 2005- June 2007 Revenue and Performance Manager (1,200 unit general needs, shared-ownership and leasehold management association) ∙ Leading the revenue team and to ensure that income is maximised from rented, leasehold and shared ownership housing ∙ Making sure that the revenue team’s performance on rent and service charge collection in line with policy. ∙ Develop and implement the associations annual lettings plan in order that targets are set for lettings and transfers ∙ To act as lead officer to ensure that void loss is minimised and properties are efficiently allocated and let. ∙ Report, present and monitor the revenue and allocation performance on all key performance indicators. ∙ To manage the legal Budget in order ensure value for money London and Quadrant Housing Trust June 2005-October 2005 Team Leader Revenue ∙ Provided direct line management to Senior Revenue Officers, Revenue officers and revenue Assistants, including participation in recruitment and staff appraisals/reviews. ∙To ensure that staff are motivated, monitored and reviewed accordingly to achieve the required results ∙ Liaised with the regional manager to set and achieve targets for revenue collection and to monitor performance of the team ∙ Provided advice and assistance to revenue officers on complex work. London and Quadrant housing Trust Oct 2003-June2005 Revenue Officer ∙ Monitored former and current tenant accounts and recover monies due in accordance with policy to maximise income ∙ Provided assistance to tenants in arrears by means of personal contact and ensure that the appropriate plans are in place ∙ Liaised with local authority Housing Benefit departments to enhance performance and to ensure compliance with service level agreements. ∙ Prepared Notices of Seeking possession and court papers. ∙ Represented the Trust at court possession hearings and evictions Patchwork Community Housing Association Feb 2003-Oct 2003 Income Maximization Officer ∙ Managed rent accounts on a weekly basis, including running rent debit, posting rents paid and making adjustments where needed. ∙ Maintained information about housing benefit claims and reminding tenants about renewals. ∙ informed housing benefit departments about tenancies ending. ∙ worked in partnership with support workers and housing officers to remind tenants of their need to pay rent ∙ completed debt recovery procedures, including former tenant arrears. ∙ served notices of seeking possession taking court action and attendance as required. Good Neighbours Estates December 1997-Febuary 2003 Part time Lettings and Residential Officer ∙ registered perspective tenants on the waiting list and checking their eligibility. ∙ acted as broker between landlord and tenant with regards to finding appropriate tenant. ∙ Dealt with neighbour disputes and liaise with the appropriate bodies for assistance these might be the local Neighbourhood housing office, police. ∙ Inspected empty properties for repair works and liaise with contractors to ensure that jobs are completed on time. ∙ Monitored rent accounts to ensure compliance with tenant obligations ∙ Managed the day to day tasks of two administrative assistants and providing advice and assistance as necessary. Southwark Council December 1997-November 2002 Housing Registrations officer Verifying and inputted housing application s forms on to data base and liaising with various neighbourhood housing officers on any issues that may arise Blue Arrow Personnel Services December 1996- December 1997 Clerical Assistant and Data inputter Worked for Lloyds Bank registrars inputting share issue data and dealing wit telephone enquiries from stock brokers |
Education
∙ BA(Hons) Philosophy
∙ Southbank University, Certificate in Housing Studies
∙ Post Graduate Diploma in Housing Studies (Southbank University)
∙ Associate Member, Institute of Credit Management
Courses attended
Chartered institute of Housing, Pre-action protocol training seminar
References provided on request
Categories & Skills
Engineering & Technical
Categories
Finance & Accounting
Categories
Skills
- Financial Planning (Financial Services)
- Housing and Property (Sector Experience)
- Sector Experience (Financial Services)
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