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HomeSeller 253695
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Seller 253695 - Hamilton, Lanarkshire, UK

Rating:
Unrated (New)
Hourly Rate:£42.22
Available From:Now
Overview:Trainer/Contractor with Financial Services background since December 1980, roles include Sales, Management, Mortgage Broker, IFA, Complaints Handling, QA, BAU, Review, and Training & Compliance roles
: Hourly rate shown includes a discount of 5% for registered charities.

[ Top | CV | Skills ]

CV

Available for contract work in areas of Training, Compliance, and Review situations, as well as Risk Assessment and Programme/Project Management work. Providing Training, Consultancy, Advisory and Contractor Services required.
Locations – various, throughout the UK.
Provision of training design with delivery provided - in either a workplace or classroom situation, including coaching tutors, trainers and supervisors in preparation of delivery of training sessions, or acting as a professional contractor in business review and management of change situations.

Employment History

(Nov 2006 & ongoing)

Training Delivery

Various in UK

From November 2006, working on contract basis over different Academies for a well known National High Street Bank. Finally rotating across 4 different academies as required for different roles, for Branch Managers, Mortgage Advisers, and Personal Banking Advisers.

Most recent work for Momenta in May/June 2008 for a National Building Society delivering new ICOB and PPI training.


(Jan 2006 & ongoing)

Assessor

Various in UK

Coaching and Assessing of individuals in use of new electronic point of sale system (January to March 2006 for a repeat client)

Most recent work via PMC was in March 2008 Client Relationship and Financial Capability Project April/May/June 2008 for FSA


(Jul 2005 to Nov 2005)

Endowment Complaint Handler

HazellCarr Ltd (Resourcing Company), Stirling

Mortage Endowment Complaints Case Handler – assessment of compliants in a remediation process. Doer - Decision making plus some experience in calculation of redress using Mortgage Fundamentals, and preparation of Uphold and Refute letters. Quality rating over project/period was 99%


(Jan 2005 to Jun 2005)

Training design & delivery

BLBS (Resourcing Company), Scotland

Delivery of MCOB rules, and Sales process training and assessment in a FSA regulated environment, including the use of an electronic point of sale system for a repeat IFA client.


(Dec 2004 to Dec 2004)

Training Delivery

FSTC Ltd (Resourcing Company), Reading

Delivery of ICOB & Risk Awareness to Compliance & Monitoring Staff within a Major household named insurance company


(Oct 2004 to Dec 2004)

Training Delivery

PMC Ltd (Resourcing Company), Various in UK

Delivery of ICOB rules, and Sales process training & assessment in a FSA regulated environment, including the use of an electronic point of sale system. (8 weeks)

Professional Qualifications

FPC1, FPC2, FPC3, MAQ

Education

(Sep 1970 to Jun 1972)

Loudoun Academy

O Level standard


Strengths, Achievements & other info

Analytical skills, Business Risk assessment, Training Needs Analysis, Programme/Project Management, Management of change, application of Training and Compliance knowledge and skills, as well as application of other Knowledge and Skills gained within Financial Services.
Requested by companies previously worked with, to return for follow up work, both in the role of Trainer/Assessor and Contractor.
Fast learner when requirement of picking up new skills and processes required to meet criteria demanded of contracts gained. CV only gives a brief overview of some of the roles and contracts conducted. Full CV provided on request.

[ Top | CV | Skills ]

Categories & Skills

HR/Training & Development

Categories

Skills


Management Consultancy

Categories

Skills

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