• Overseeing and ensuring the operational efficiency and effectiveness levels of the core verticals to enable optimal output.
• Responsible for the brand development and marketing of in-house portfolios to enhance competitive advantage and thereby an improved brand value with a resulting increase in profitability.
• Responsible for rollout of the BIZ WIZ Analytics brand (complex financial Models) of which the ‘PROFIT RAZOR’ eliminates the complexity encountered in putting together a financial forecast for a business plan.
• Responsible for the development and overseeing the implementation of strategic marketing plans on behalf of clients.
• Responsible for the development of a strategic business plans for clients, which highlight Key Performance Indicators & Drivers.
• Identification of key business drivers to manage the business
• Involved with key business projects, providing ideas on new business initiatives
• Involved in creating a forecast/ budget and 5 year outlook & analysing the profitability of the current product range & involved in the roll-out of standardised systems for business performance review and external benchmarking
• Responsible for analysing the competitive positioning of the business with the aid of the SWOT, PEST and Value chain analysis.
• Project manage the delivery of clients corporate identity, advertising campaigns, website, web based packages and in-house software solutions
• Responsible for monitoring and reviewing a report on the monthly analysis of actual results against forecast and plan.
• Identification of key business drivers to manage the business
• Involved in the analysis of corporate product / service against competition to advice on pricing decisions.
• Responsible for identifying product / service revenues and costs with the end result to help understand where the business is successful / failing – with a final goal to improve the product / service delivery and add value to the Business

• Selling electrical appliances directly to the market via distributors for the manufacturer
• Liaising with Consultants, wholesalers, Dealers, Exporters, Kitchen Planners,
• Facilitating sales between clients and distributors, Organising discounts,
• Building relationships, taking on New Dealers, Promoting Dealer Sales
• Exhibition networking, Marketing and Sourcing clients
• Undertaking live demonstrations for dealers and end users at prime sites in London
• Resource planning based on sales and marketing activities, recruitment and hiring of employees, motivation of employees, including the creation of incentive plans.
• Preparation of Annual Budget and Monthly Outlooks

• Managing a team of 3 Team Leaders alongside the Call Centre sales team to ensure relevant call centre objectives are met, with a view to improving customer service provision.
• Responsible for managing the team in this busy inbound call centre, dealing with orders of oxygen supplies direct to clients and liaising with health professionals; Public health Authorities, Hospitals GP’s, and Pharmacist
• Resource planning based on sales and marketing activities, recruitment and hiring of employees, motivation of employees, including the creation of incentive plans.
• Ongoing development of call centre employees, including call monitoring, coaching, training and feedback.
• Report development & implementation to assess and increase productivity levels utilising cost of sale per operator/day/month, number of sales per operator/day/month, average burn rate per operator, average time scale per sale by operator, number of sales unachievable due to insufficient probing, sales commission structure, sales incentive scheme.
• Provided assistance at initial start-up to resolve teething problems

• Managed CV/Resumes clinics at the NEC Birmingham, Coventry & Manchester Town Halls
• Organised and managed the Event Sponsors respectively: The Guardian Newspaper and Job Scene (Government)
• Identifying and targeting the event towards the following catchments: Graduates, Students, Unemployed and Back to work Schemes
• Responsible for the development and delivery of the presentations via power point and fielding feed back where necessary and relevant.
• Responsible for organising individual consultant-candidate sessions to improve the CV/Resume outlook, enhance interviewing techniques and map out employment strategies
• Responsible for the co-ordination and sales of the CV/Resume service ‘The Write Stuff’ to End-users and the various recruitment organisations.

• Established a business providing a catering consultation service, advising and assisting in the organising of functions and events
• The day to day running of the company, promoting the service.
• Acquiring new business Liaising with clients, discussing their requirements and recommendations.
• Providing guidance, expertise and advice on a range of catering issues including appraising potential venues, kitchen equipment and configuration.
• Devising menus, organising menu tasting and planning and organising functions such as cocktail parties and buffets.
• Ensuring that client requests are complied with and overseeing the smooth execution of events.
• Established and cultivated good business relationships with clients, contractors and suppliers.
• Recruitment, selection and training of staff and dealing with all personnel issues.
• Supervising and directing a team of part time staff and ensuring smooth daily operation.
• Ensuring that all the relevant health, hygiene & safety issues are complied with.
• Overseeing several contracts to provide business lunches for Directors dining rooms in the City of London, with parties and receptions at evenings and weekends.
• Meeting with clients, discussing requirements and cultivating good business relationships.
• Coordinating all marketing and promotional activities, and acquiring new business.
• Menu planning and food preparation, buying stock and liaising with suppliers.
• Overseeing all financial issues, budgets, cost control, invoicing and profit and loss.
• Day to day office administration, dealing with telephone enquiries and correspondence.

Client Portfolio:
• Old Bickenham School, Suffolk and Kids Klub, Stowemarket, Suffolk
• Lord and Lady Cawdor (Shooting Lodge, Cawdor Estate),
• Pubs: The Rose, Barnes, The Bull Inn, Dorset; The King William, Royston, Cambridgeshire, The Grove , Hammersmith,
• Army Bases, Germany - Elmpt Station RHQ British Forces, Paderborn
• Event catering at Wimbledon Tennis Tournament, Royal Ascot (Sodexho), Christopher & Letherby, Mustard’s, Alicen Price, Blistering Barbecues & Crème Anglaise
• Market Taverns ( Group); The Hilton Group, London
• Kosher ; JM Ltd, Zimmerman, and Oberland Caterers
• Christopher’s, Neway Countrywide & Chefs International Agencies
• Restaurant Paulaner im Roten Ochsen, Köln Germany,
• The De Vere Hotel Kensington, London
• Mr Lighting Studio, London
• BANQUE INDOSUEZ, Bishopsgate London