Interoute Communications Ltd Telecommunications July 2007

• Delivered an inaugural training and development strategy for 800 employees based in London, Prague and 16 other countries.
• Introduced a dynamic communication methodology for learning and development department
• Using the full training cycle developed business process experts into training specialists, therefore reducing costs and creating performance improvements
• Introduced mentoring and coaching, to existing staff to enable knowledge and skill growth from experts to other employees.
• Re designed and maintained an e learning solution for over 500 TCIP experts for courseware and examinations
• Liaised with both legal and governmental officers in the requirements of L& D for other counties: French Training Investment and Czech Invest being examples

National Grid Plc Shared Services Sept 2006 – May 2007
• Designed and delivered a cultural change workshop to over 1000 people introducing the company values and behaviours that improve performance and working environment.
• Trained 15 incumbent staff members to successfully deliver the workshop to colleagues, giving the workshop more creditability, reduction in costs and developing staff members with new skills, knowledge and attitudes.
• Managing a team of training consultants successfully implemented a strategic training programme for new recruits, from induction to competent sign off.
Matrix Forty Two Training Company Jun 2006 – May 2006
• Delivered the Bronze Excellent Learning Facilitators course to different clients. Assessing and passing over 120 people in line with the competencies required by the National Qualifications Framework. Co - wrote the Silver Award and workshop, which was also successfully delivered to 17 clients to date.

Transco Utility Company Aug 2005 – Jun 2006
• Introduced mentoring and coaching for excellence, to existing staff to enable the setting up of a new fully operational office of 2400 people within training budget and time scale.
• Designed and delivered a mangers workshop in how to manage using the corporate Values. This challenging facilitated workshop changed the behavioural patterns of many of the managers, which resulted in less staff turnover, improvements in sick leave and an improvement on team performances.

Other Clients include: (primary workshops delivered)

MTV Europe (Communications skills) GOT Training Ltd (Management training)
3M Uk plc (Bespoke workshop) Lenta Business Group (bespoke training events)
Prudential (Mentoring & Coaching) Southern Water (Contract Management)
Spar Retail UK (Coaching & Delivering performance) Interoute Communications (coaching)
EGH Private Bank (TEAM performance) Kent Benefit Partnership (Train the Trainer)
Southampton Container Terminals (Trainer development & TEAM performance)

• Headhunted to train the trainers in this dynamic IT Training company.
• Introduced appropriate training materials and methods
• Implemented a training programme for new trainers
• Created a motivated professional team of trainers, who delivered workshops and course to various clients
• Increased sales were reported, especially within existing clients ordering more training

• Devising and successfully implementing a strategic IT training programme for the finance group in the introduction of MS Office and bespoke financial systems.
• Establishing and being an active team member of the Financial Information Systems & Support Group
• Introducing an Induction programme for Overseas Employees
• Achieving and surpassing key performance targets when managing external consultants
• Playing a leading role in the training programme designed for the formation of the European Accounting Centre

Awarded: 3 individual Quality Awards, 1 Team Quality Award (World-wide)