My responsibilities involved running the day to day life of the Managing Director and his business partner (diary management, document typing, PowerPoint presentations, liaising with clients/suppliers, meeting arrangements, travel arrangements, etc.). I also had overall responsibility for office administration which included every aspect of equipment maintenance and review (from the server to light-bulbs), liaison between staff and management, recruitment of permanent and temporary administrative staff, accounts and marketing support and taking minutes and dealing with delicate, confidential business matters for the Board of Directors.

I had secretarial and administrative duties and was involved in the creation of material for pitches and client presentations within an advertising agency where there were tight deadlines to meet. This often involved working in a team with agency personnel, clients, suppliers and creatives. My role also involved conducting desk research and collating information to support the proposed strategy behind campaigns.

I worked in the sales team, selling cashpoint machines and IT to Lloyds TSB. I attended a graduate management training programme for a year (run by NCR) as part of my remit, which included courses such as presentation skills, interpersonal skills, business etiquette, etc.