CV

June 2007 – present Events Executive, Leith’s at Dartmouth House, Compass Group
Post is divided into three key areas: Event and Operations Management, Business Development Management and Sales. Current responsibilities include: To assist with the co-ordination of sales enquiries for the location and to work as part of the Sales team to increase and enhance the levels of sales. To be responsible for allocated events, complication of the event order form through to Event Managing the function. To assists as part of the Operations team to ensure that the unit standards of service are constantly achieved. To engage in strategic stakeholder engagement to develop the venue and to increase sales. To network, develop and enhance new relationships with current and potential customers. To manage the diary and events journey for the internal client. Team leader responsibilities: Service teams at events. Deputising the Sales Manager.

Feb 2006 – June 2007 Hospitality and Residential Officer, University of Birmingham
Post involves the key strategic and administrative organisation of residential study events, meetings, conferences and degree receptions. Duties include:
•liaising with academics for preliminary planning of residentials
•Initial contact with students and participants and correspondence with speakers.
•Marketing event; through invitations, leaflets, bags, and other forms of advertising
•Budget management (annual budget £150,000 - £200,000), including supervision of expenditure.
•Booking accommodation, venues, rooms
•Booking services for events; cleaners, catering, bookstalls.
•Production of materials, including invitations and handouts.
•Co-ordination of timetables, ensuring that double-bookings are avoided.
•Customer service duties; meeting & greeting at events, answering queries, hospitality duties.
•Secretary for Distance Education Committee, taking minutes, co-ordinating meeting schedules, and production of agenda.

Employment History

Education