Previously work with Obsys Limited in 1995 to 2004, doing whole upgrade server infrastructure including Exchange 2007, Citrix Presentation Server 4.5, Vista.

Primarily responsible for effectively delivering a diverse range of technical support and customer service related objectives working for the UK’s largest charity dedicated to helping the country’s nine million deaf and hard of hearing people.
Main activities include providing technical support by phone, email or personal visit, for over 2,250 computing, data network and telephony users throughout the organisation’s UK 70 locations and installing software and hardware applications as well as ensuring that the company’s helpdesk team and 40 servers receive timely and appropriate support interventions whenever needed.
Other activities include developing and demonstrating expertise in a number of technical fields such as Novell Netware/Groupwise, Active Directory/Exchange, Citrix Metaframe, Microsoft Dynamics, Cisco VPN, MPLS, Dial-up connection, printers, PC/Mac desktops and laptops among others.

Successfully undertook a nine year technical consultancy related assignment working on a contractual basis for a London based provider of database solutions for the publishing and other industries.
Main duties focused on advising the company on all aspects of database programming, dealing with technical problems and installing and maintaining a range of systems. Other duties centred on providing technical consultancy, advice and practical interventions for the company’s clients such as Milex Data, Page Bros, Hodder Headline, Camden Centre, DPA and YMCA. Recognised for developing and delivering web design and database programming solutions utilising Microsoft Access, Visual Studio and VBA with DDE, OLE and JET as well as designing network infrastructure and repairing computers and hardware.
Also tasked with checking and testing client based equipment and backup systems and administering Windows platforms as well as dealing effectively with technologies such as Citrix Metaframe, SQL, Apple Macintosh, Novell and Oracle, Exchange, Sharepoint, IIS, ISA, Citrix Metaframe, SMS, Virtual PC and Veritas among others.

In parallel with the work described above, effectively delivered a nine month technical role for a leading Middlesex based college. Responsibilities encompassed dealing with over 3,500 PCs and 75 servers dedicated to students and professional teaching staff as well as working on 2nd and 3rd line helpdesks providing a support and problem solving facility.
Other activities included administering servers and maintaining all computer equipment as well as developing a server to deploy and broadcast applications and operating systems to PCs and Macs.

Successfully undertook a five year assignment as owner and technical adviser of a self-run IT consultancy. Activities centred on advising clients how to build, maintain and upgrade hardware as well as setting up Internet access and arranging networks.
Other activities focused on solving software issues with Windows Linux, and Mac among others as well as dealing with backup systems, anti-virus and firewall systems, network cabling and telephone circuits.
Also installed and configured Windows Operating Systems, Novell, Citrix Metaframe and workstations as well as creating applications in Access Database and VBA and programming for the Internet using HTML and.NET etc

During this seven year period, and in parallel with other contracting work, delivered a series of technical roles for Ladbroke Racing Ltd, McDonalds and Southgate Technical College Particularly developed skills in database development with Microsoft Access, windows desktop design and fault-finding and correction.