Contracting for IBM through Manpower (field Service Group). The job entails working at IBM’s client sites (eg Pfizer, Diageo plc, Zurich, Carlsberg), on differing projects including Network and desktop rullouts, migration. The Job also includes support and administration of Network systems (Servers and reuters), desktops/laptop using reporting software such as Remedy and Manage Now (On differing Machines and OS:- Win 95,98, 2000, NT,Win Server 2K3, Win Office and various OEM in-house software) using Active Directory and other tools. We also configure and support Blackberrys in conjunction with the BES Server team and the Service provider. Part of my job involves working in the Server support group looking after problems with backups (using netbackup, backup exec or Arcserve) for about 2000 Server around the world. We connect to Servers (through VNC, Dameware or Terminal Server) to checkup, run and maintain either diff or full backups.

Working on obtaining Networks acredition in MCSE and CCNA. Also working as volunteer for a Community Link Programme, co-ordinating and administering different Projects in the Borough of Kensington and Chelsea; and also installing, repairing and maintenance of their computer systems and networks.

Worked on different network and security systems that include TCP/IP, VPN, firewalls and telecommunication protocols such as A.T.M. Involved in projects, which required me to install and configurate various types of servers and network equipments, break-fix on PC’s, Servers and their Peripherials. When promoted to Senior Engineer, worked on planning, design, implementation and support of data network projects spanning different and sometimes mutiple business units and also having responsible for 10 junior engineers.

Responsible for supporting, troubleshooting and repairing computers, installing software/hardware and gernal maintenace. Additional duties included dealing with clients’ queries or problem on telephone, giving technical advice and also sometimes going down to deal with problem personally. Also updating technical information with all level of management.

Working with university placement as part of the degree, making sure that the production lines run smoothly. Main responsibilities included for Projects in the improvement of the Production System, working under the guidance of BS 5750, used the programming language C and C++ to correct and upgrade software, installing software and hardware into PC and also maintaining and upgrading all equipment.