CV

Although I have been working in telecommunications for over 8 years, my experience of tariff management, pricing, cost modelling, analysis, communication and presentation skills, commercial and project management within wholesale and retail for various large mainstream telecommunications companies, I firmly believe my experience and abilities would be transferable and equally valuable to any industry either full time or on contract placement.

Skills and Achievements

Over 8 years experience in wholesale and retail tariff management and negotiation. Pricing and product marketing analysis. Cost reduction and analysis of charging structures across industry. Managing of commercial contracts and agreements, providing consultancy on regulatory and operational issues. Billing systems analysis and revenue assurance. Number portability product manager.

Team working, acting as liaison between departments for point of contact across group projects. Also very self motivated and working efficiently when alone. Excellent communicator at all levels, highly skilled in all Microsoft Office products as well as desktop publishing and web design and management. Comprehensive working knowledge of Relational Database Management Systems and Data warehouse principals.


Generate substantial savings of over £1.3M in first 6 months with C&W for national costs.
Derive Cost Standards for company wide deployment to Retail Business.
Project Manage, Service Establishment for all Number Porting across entire network. (C&W and Energis).
Create Interconnect Wholesale database to assist in reports on margins and analysis of volumes.
Margin analysis on budget increases on rentals to the MD.
Monitoring of traffic flows to optimise revenue.
(Turned round a loss making of £12,000 per month into a profit of £70,000 – and increasing monthly, in just one area, this has been expanded to maximise profits on as many products as practicable).
Project Manage new product/tariffs for Internet (Karoo)
Undertake all Indirect pricing and platform quality procedures and training.
Develop with OFTEL and other telecommunications operators a Residential Bill Comparison Web Site.

Employment.

Cable & Wireless Ltd April 2005 – November 2006
Buying Manager Domestic Voice

Tariff / Rates / Billing analysis / Commercial negotiation of contracts and agreements. / number portability / pricing and marketing / network efficiency, management and routing.

Ntl August 2002 – February 2004
Interconnect Manager Domestic Voice

Tariff / Rates / commercial negotiation of contracts and agreements / Network analysis and least cost routing / regulatory consultancy / pricing and marketing.

Kingston Communications (Infrastructure) July 2001 – August 2002
Interconnect Manager

Tariff negotiation / interconnect analysis / commercial contracts and agreements / network analysis least cost routing / billing systems set up and training / database management / regulatory consultancy.

Kingston Communications Hull Plc August 1998 – July 2001
Aug 98 – May 99 Pricing Analyst
Jun 99 – Aug 00 Senior Pricing Analyst
Sept 00 – Jul 01 Pricing Manager

Tariff strategy / product marking analysis / Product development and pricing / Web design and management / interconnect modelling / analysis of commercial contracts and agreements / regulatory consultancy and monitoring / Oftel projects / Data warehousing and reporting / Number portability / calling cards and mobile product marketing and tariff management

Hull College of Further Education Hull June 1994 – July 1998
IT Co-ordinator / Lecturer

Co-ordinate staff availability and training / recommend and approve of IT purchasing (hardware and software) / maintenance of software and equipment / develop training schedules and curriculum / lecturing at various levels from beginners to advanced students and staff / teaching adult education at schools across the Humberside region.


Education

Business Information Systems Humberside University
Certificate of Education CSDC Hull
Teacher as a Researcher CSDC Hull
Preparing for Funding Work in Teaching CSDC Hull
Staff and Personal Development CSDC Hull
NVQ Assessor Level 2,3, and 4 CSDC Hull
In house training;
Effective Meetings and Negotiation Skills European Business Academy
Fundamentals of Telecommunications Frost & Sullivan
Business Management STOR Scunthorpe
Business Analysis and Business Information Systems STOR Scunthorpe