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Printer friendly ]Director - Andover, Hants, UK
Qualified banker with MBA delivers multiple projects - electronic verification of identity and address, card payment acceptance, member focus group, process mapping and development - property/fin serv
| Rating: | Unrated (New) |
| Hourly Rate: | £76.67 |
| Available From: | Now | Seller ID: | 245364 |
CV | 
SkillsCV
Employment History
(Feb 2001 & ongoing)
Director
Andover, HampshireIncorporated this successful property services business providing inventory and move in/out services to letting agents in Hampshire.
(Jan 1999 & ongoing)
Director
Andover, HampshireIncorporated this successful change management consultancy, providing services to financial institutions and SME’s on change management, systems development, process re-design and turnaround strategy.
(Sep 2005 to Dec 2006)
Head of Operations
Chatham, KentResponsible for the leadership of all customer facing sections of this top 20 building society, including Investments and Mortgages
(Apr 2001 to Nov 2004)
Operations Director
HCR Group Limited , Basingstoke, HampshireResponsible for client and customer management at the country's largest corporate tenant with over 5,000 units occupied
(1991 to 1999)
various
Nationwide Building Society , variousSales Director - at.home nationwide limited 1997 to 1999
AGM Debt Recovery Dept. - UCB Homeloans Limited 1995 to 1997
Chief Manager - Nationwide Fund Management Limited 1994 to 1995
Senior Manager - Commercial Recoveries 1991 to 1994
(1990 to 1991)
Business Development Manager
Allied Trust Bank Limited , Birmingham(1987 to 1990)
TSB Bank plcPersonal Business Manager 1989 to 1990
Commercial Manager 1987 to 1989
(1980 to 1987)
Barclays Bank plcVariety of clearing bank duties resulting in Account Executive
Professional Qualifications
MBA at Henley Management College
Diploma in Management Studies at Henley Management College
Fellow of the Chartered Institute of Bankers - Top 50 candidate
Fellow of the Royal Society of Arts, Manufactures and Commerce
Four “A” Levels, Eight “O” Levels
Full, clean, driving licence for over 25 years
Additional Information
Implementing Change
• As part of a small executive team turned around a corporate loss of £4m pa into a profit of £0.5m in 12 months using excellent analytical and implementation skills
• Directed the introduction of an Electronic Verification system, reducing account opening timescales and costs by over 70% for a top 20 building society
• Analysed and directed the effective upgrade of a revised IT system for a residential investment management company
• Directed a project team to obtain direct authorisation for a lifetime mortgage provider from the Financial Services Authority
• Directed the design and introduction of a bespoke rental software package, reducing irreconcilable differences and resulting in the removal of a multi-year Grade 1 Management Letter issue
• Directed and delivered the concept, board approval and constitution of a Member Focus Group for a top 20 building society
• Turned around a poorly performing £15m housing development from 70% to 98% occupancy using effective communication and negotiating skills persuasively and tenaciously
Business Targets
• Successfully balanced commercial imperative for income with empathy and understanding of customer needs resulting in excellent long term business relationships
• Forward planned and re-negotiated major public sector contracts by establishing rapport and professional relationships at all levels
• Whilst climbing a steep learning curve, analysed departmental weaknesses and, employing problem solving skills, produced cohesive reports recommending corrective actions
• Led and transformed a team’s performance by setting clear and challenging targets, installing measurement systems and providing structured feedback
• Directed an 8 month project collating and implementing a national corporate re-branding
• Directed mortgage and investment process teams enabling delivery of record levels of business on both sides of the balance sheet
People And Relationships
• Successfully rescued a previously soured corporate relationship using good listening skills and commercial awareness resulting in securing £0.75m pa income.
• Demonstrated effective people skills by downsizing a department in an honest and fair manner resulting in positive feedback from remaining staff
• As a Business Mentor for the Prince’s Trust, enjoy motivating and assisting local small businesses towards success
• Provided training and academic input to the IFS helping students gain recognised qualifications
• As Past Chairman of West Ham Round Table thoroughly enjoy fundraising, community service and fellowship
• Mentored staff to achieve increased skill levels and improved effectiveness in communication and time management
Categories & Skills
Administration Support
Categories
Skills
Engineering & Technical
Categories
Skills
- Commercial Manager (Construction - Building & Construction - Job Role)
- Commercial/Finance Management (Construction - Building & Construction - Experience)
- Historic / Listed Buildings (Construction - Building & Construction - Experience)
- Project Size (Construction - Building & Construction - Experience)
- Property Development (Construction - Building & Construction - Experience)
- Social Housing (Construction - Building & Construction - Experience)
- Social Housing (Construction - Building & Construction - Experience - Property Development)
Finance & Accounting
Categories
Skills
- 10 to 20 (Project Management - Staff (numbers))
- 20 to 50 (Project Management - Staff (numbers))
- 50 Plus (Project Management - Staff (numbers))
- Administration (Banking - Loans)
- Anti Money Laundering (Banking - Compliance)
- Area of Expertise (Financial Services)
- BACS
- BACS (Software Experience - Banking/Compliance)
- Banking/Compliance (Software Experience)
- Business Disposal (Project Management)
- Business Expansion (Project Management)
- Business Manager (Banking - Job Level)
- Business Plan Creation (Financial Consulting)
- Business Services (Banking - Sector Experience)
- Change (Project Management - Processes)
- Change Management (Project Management)
- Client Reporting (Banking)
- Client Services (Banking)
- Commercial (Banking - Loans)
- Commercial (Financial Services - Area of Expertise)
- Commercial Debt (Financial Services)
- Compliance (Banking - Job Level)
- Compliance (Banking)
- Cost/Credit Management (Software Experience)
- Credit (Banking - Risk)
- Credit Administration (Banking)
- Credit Analysis (Financial Consulting)
- Credit Management (Financial Consulting)
- Debt Consolidation (Financial Services)
- Design (Project Management - Processes)
- Direct Debits (Banking)
- Disaster Recovery Plan (Project Management)
- Due Diligence (Banking)
- Dun & Bradstreet (Software Experience - Cost/Credit Management)
- EIS (Financial Services)
- Financial Consulting
- Financial Services (Banking - Sector Experience)
- Financial Services Act - Authorised (Financial Services - Area of Expertise)
- Housing and Property (Banking - Sector Experience)
- Insurance (Banking - Sector Experience)
- Job Level (Banking)
- Job Level (Project Management)
- KYC (Banking - Compliance)
- Loans (Banking)
- Man Management (Project Management)
- Managing Suppliers (Project Management)
- Mapping (Project Management - Processes)
- Multiple Projects (Project Management)
- Negotiation
- Operational (Banking - Risk)
- Operations Management (Banking - Job Level)
- Performance Measurement (Banking)
- Private Sector (Financial Services - Area of Expertise)
- Processes (Project Management)
- Project Leader (Project Management - Job Level)
- Project Management (Banking - Job Level)
- Relocation (Project Management)
- Retail Banking (Banking - Job Level)
- Risk (Banking)
- Sector Experience (Banking)
- SLA's (Project Management)
- SME (Financial Services - Area of Expertise)
- Staff (numbers) (Project Management)
- Team Leader (Project Management - Job Level)
- Test Execution (Project Management)
- Test Planning (Project Management)
- Workflow Modelling (Project Management)
Healthcare (Non-Clinical)
Categories
Skills
HR/Training & Development
Categories
Skills
- Appraising Performance (Performance Management)
- Coaching & Mentoring (Training & Development)
- Managerial Development (Training & Development)
- Managing Difficult People (Performance Management)
Management Consultancy
Categories
Skills
- 10 to 20 (Project Consultancy - Staff (numbers))
- 20 to 50 (Project Consultancy - Staff (numbers))
- 50 Plus (Project Consultancy - Staff (numbers))
- Banking (Project Consultancy)
- Business Continuity (Project Consultancy)
- Business Development (Business Consulting)
- Business Plan Creation (Business Consulting)
- Business Plan Creation (Financial Consulting)
- Business Plan Creation (Project Consultancy)
- Business Planning (Business Consulting)
- Business Reengineering (Business Consulting)
- Change Management (Project Consultancy)
- Company Start-up
- Company Turn-round (Business Consulting)
- Contract Management
- Corporate Finance (Financial Consulting)
- Cost Reduction
- Credit Analysis (Financial Consulting)
- Credit Management (Financial Consulting)
- Customer Care (Business Consulting)
- Disaster Recovery
- Downsizing (Business Consulting)
- Financial Services (Project Consultancy)
- Gap Analysis (Business Consulting)
- Insurance (Project Consultancy)
- Interim Managing Director (Business Consulting)
- Interim Operations Director (Business Consulting)
- Lean Processes
- Man Management (Project Consultancy)
- Management Buy Out/In
- Managing Suppliers (Project Consultancy)
- Mentoring (Project Consultancy)
- Negotiation
- Networking (Business Consulting)
- NLP
- Non Executive Directorships
- Private Sector (Project Consultancy)
- Process Change (Project Consultancy)
- Process Design
- Process Mapping
- Profit Improvement
- Project Management (Project Consultancy)
- Property Management (Business Consulting)
- Relocation (Business Consulting)
- Re-structuring
- Retail Banking (Project Consultancy)
- SLA's (Project Consultancy)
- Small Business Development (Business Consulting)
- SME (Project Consultancy)
- SME Sector
- Staff (numbers) (Project Consultancy)
- Test Execution (Project Consultancy)
- Test Planning (Project Consultancy)
- Venture Capital
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