Collate and format downloaded data from mobile phones, presenting them in a clear, concise way for use in court. Capable of using numerous computer programs and packages for the extraction and formatting of evidential data. Also gained new skills within the industry by learning aspects of downloading data and conversion of data formats. Proofreader of all marketing material and also regularly write press releases for the company.

Duties involve researching, interviewing and writing content for internal and external communications for Yorkshire region; database management, providing administrative support to regional Commercial Department; control of regional marketing literature; market research; direct marketing for regional events.

Solely responsible for running of Arriva Yorkshire Pension Scheme; control over pension bank accounts; arranging and taking minutes at Trustee meetings.

Responsible for production of account managers’ investment reports through audio and copy typing; reception and switchboard duties.

Duties included producing invoices and organising deliveries as well as other general personnel and administration responsibilities.

Role involved all banking administration and customer services. Responsible for control of branch money. Undertook further mortgage training to conduct interviews and completion of mortgage administration.

Role was developed to solely deal with customer queries and complaints. Also organised staff rotas and controlled banking for tills in store.